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Lowe's Home Improvement
7710 Riverdale Road, New Carrollton, Maryland, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs. Located at 7710 Riverdale Road in New Carrollton, Maryland, this institution offers a wide variety of products, including furniture, hardware, and home goods. Whether you're looking to spruce up your living space or tackle a DIY project, Lowe's has everything you need to get the job done. With knowledgeable staff and a convenient location, Lowe's Home Improvement is the go-to destination for all your home improvement needs.
Photos of Lowe's Home Improvement
7710 Riverdale Rd, New Carrollton, MD 20784, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"Ordered 3 big ticket things from the app for pickup and the stuff was ready in under an hour. The staff helped me load the purchase into my truck. Very good people and service at the New Carrollton Lowe's!!! A++++"
"Why can’t the store associates ever give you good over the phone customer service? You call them to only have them play hot potato with your phone call. Then they put you on hold for over an hour. This is how Lowe’s supposedly treat their pay customers. This is very disappointing."
"I ordered a washer, and it came in about a day or so. I am very pleased with their customer service. They were quick and clean. They locked doors back, and I felt completely safe. They even hooked up a sensing cord for the washer. I am happy with my Whirlpool, which was priced for my budget. I recommend them and ordering online and set up of delivery was simple. Thank You Lowes. I spoke to Ms. CASSANDRA AND SHE WAS A PROFESSIONAL. THEY DESERVE A RAISE. HUGS!"
"This store is TRASH. We bought a hundred boxes of laminate flooring, and about thirty minutes before the delivery, they called to let us know they only had half of the product, and we should get the rest within 3-5 business days. That was on 7/3/23. It is now 7/23/23, and we have been back and forth with the store, who keeps giving us the runaround. They NEVER answer their phone. My husband was on hold with them for two hours, and literally drove over and walked into the store while still waiting on hold. Mind you, this store is an hour from our home, and having gone there on three separate occasions to check on our order status (not counting the day we were there to place the order to begin with), we have spent a good six hours commuting, not to mention the countless hours spent on hold and trying to discuss with them there in the store. We thought we'd give them the motivation they needed to get their stuff together by calling the 800 number someone keeps responding with in these review comments, but guess what happened when we did that? They "escalated the case"... RIGHT BACK TO THE STORE THAT IS THE PROBLEM TO BEGIN WITH. How is this escalating the case? If the problem is that we can't reach the store, and they don't even help us when we go in-person, how is "escalating" the case back to the store going to help anything? In other words, the sales team at the 800 number is trash too. Don't give this store your money. They'll gladly take it, but you better hope you don't have any issues with your order or products, because they couldn't care less about helping you resolve the issue. ZERO STARS."
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