Mattress Firm Downtown Silver Springs

"The store manager, Tamsir, provided excellent customer service. He was extremely knowledgeable regarding the TEMPUR line and shared many options with us. If you are in the market for a new frame or mattress, I highly recommend this location and ask for Tamsir. You’ll be in good hands and the process will run seamlessly!"

"Very easy mattress buying experience. No hustling or heavy upsells, I found the mattress by stating what I wanted: King, hybrid, medium. The sales rep pointed out the mattresses that fit my specs, it’s in stock and being delivered Friday. Their in house purchasing through Synchrony was easy to use and though I could have paid the reasonable cost (which included delivery, haul away, and a mattress and box spring) I elected to do 24 months same as cash. Go see Manny and never have another night of bad sleep. Maybe. I’ll update if delivery is a pain lol. My one regret is earliest delivery in four days. Otherwise 5/5"

"I needed a new mattress, and found Mattress Firm in Silver Spring. Manny was amazing. He helped me figure out which mattress would work for my particular needs (I have back issues) and how to use interest free financing. Best service ever. So glad I went to this store and that Manny was there to answer all my questions. I am very happy with the purchase I made!"

"Just got a great deal on a great mattress. Manny put me at ease and explained all the features of the mattresses I tried. He let me take my time with no pressure. I doubt I'll need it but the 120 day return period is good to have on a purchase like this!"

"From the moment I stepped into Mattress Firm, Manny was an absolute star. His expertise and passion for finding the right mattress for each customer were immediately evident. He took the time to understand my specific needs and preferences, guiding me through a variety of options without any pressure. What stood out most was Manny’s deep knowledge of the products. He answered every question with clarity and detail, ensuring I was well-informed to make the best choice. He demonstrated an impressive understanding of mattress technology, comfort levels, and long-term durability. Manny’s customer service didn’t stop at just selling me a mattress. He made sure that the entire process, from selection to delivery, was seamless and hassle-free. His follow-up after the purchase to ensure satisfaction was a testament to his commitment to customer care."