Sleep Number
7101 Democracy Boulevard, Bethesda, Maryland, United States
About the Sleep Number
Sleep Number is a renowned furniture and home goods store located at 7101 Democracy Boulevard in Bethesda, Maryland. Specializing in innovative sleep solutions, Sleep Number offers a wide range of high-quality mattresses, bedding, and accessories designed to help you achieve your best night's sleep. With their signature adjustable mattresses that allow you to customize your firmness level, Sleep Number is dedicated to providing customers with personalized comfort and support. Visit their store to experience the latest in sleep technology and find the perfect products to improve your sleep quality.
Photos of Sleep Number
7101 Democracy Blvd Space 1060, Bethesda, MD 20817, United States
Opening hours of Sleep Number
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Sleep Number
"Bought one of these here 6 years ago. After less than 5 years, motor broke. It took 10 months and so many calls to customer service just to get the replacement motor. Remote never connected with new motor. A company is only as good as their customer service when things go wrong and this one is horrible. No one repairs these. They don’t honor their warranty. You will be told you can fix it yourself. Went with a different air system, less than half the price. Our Sleep number went to the dump as an expensive lesson. Don’t buy."
"Andrew is an awesome associate who clearly and professionally took us thru the various Sleep# bed/mattress combos. Quite a sleeping system, though not inexpensive, but with a 25 year warranty and white glove delivery. After 5 years WORST PRODUCTS & EVEN WORST CUSTOMER SERVICE. SALES STAFF MISREPRESENTED PRODUCTS AND WARRANTY. THEY DO NOT HONOR THEIR ADVERTISED 10 YEAR WARRANTY & CHARGE FOR REPAIR VISITS. ABSOLUTELY JUNK."
"Breneley and Rob were great, provided full explanation of the technology, helped us find the right sleep number setting, and let us (and our rambunctious toddler) take as much time as we needed to test out mattresses. They kept in contact after our visits to ensure we had the info we needed without pressuring us."
"If I could give this store no stars, I would. No words can describe how disappointed I am about this store. We purchased our sleep number mattress on Nov 14 with our delivery date scheduled Dec 11 to our new apartment. The worker at sleep number got our delivery address, the billing address ALL wrong and when we caught this mistake a few weeks later and when I went to the store to change it- the delivery address changed to January 22. Almost a month later!!!!!!!!! I went to the store and asked to change it to the wrong address so at least I can meet them there and get my mattress on Dec 11 so I can have something to sleep on. After being on the phone with sleep number for 2 hours I just literally had the worst customer service, they simply didn’t care and kept putting me on hold. And in the store the workers aren’t helpful whatsoever. They just told me to call customer service myself. I had to cancel my entire order of $5,000 and I am just so disappointed in how sleep number handled this situation. When you pay this much for a mattress at least the customer service can be more helpful. Thanks for such a terrible experience sleep mattress."
"The Montgomery mall location was new and it is very cozy and relaxing ambiance. It was our first time to check out a sleep number bed store. We we're satisfied with our experience there. Sandra was our sales representative and she was very helpful and flexible in working with us in our budget and what we want. We have not received our bed yet and we hope that we will be happy and satisfied with our purchase. I highly recommend the place."
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