The Home Depot 210 Fort Meade Road, Laurel, MD 20707

"I had a wonderful experience with Mark in the paint department today! He was so patient with me and my friends whilst trying to decide on the finish of 3 different paints. He demonstrated a level of patience that I can’t even fathom whilst multitasking at an amazing efficiency level! Thanks Mark for being an excellent human!"

"Worst Home Depot ever the police kicked me out saying that my car was at some other store and report by one of their cameras outside shoplifted without proof. I even told him I was a customer that I can show my receipts on the app. He said he didn't care. He just told me leave took picture of my ID and said I can't go to any other Home Depot. I see why people are now moving to Lowe's or else. They don’t care about their costumers."

"They did some changes to the store, but had excellent staff where helpful directing you to the right place to find your needs. Love the Christmas decorations on sale and plants"

"I had a terrible experience at Home Depot recently that left me extremely disappointed and frustrated. I walked into the store ready to spend $100 on various items, but little did I know that this would turn out to be a big mistake. As I was leaving the store and about to drop off my purchased items in my car, I noticed that the entrance was blocked off, forcing me to walk a considerable distance to my destination, the Amish market. While making my way towards the market, a fat and sloppy tow truck driver started harassing me for no apparent reason. He rudely asked if I was going to the market, to which I replied affirmatively. He then proceeded to inform me that I couldn't park in that area, claiming that the Home Depot management had supposedly given him the authority to enforce this. Naturally, I felt perplexed and irritated by this unjust treatment. I had just spent my hard-earned money at Home Depot, so why was I being subjected to such unfair treatment? Moreover, I noticed that there were other people loitering around the same area who hadn't purchased anything from Home Depot, yet they were not being bothered at all. The Home Depot manager must shoulder the blame for this awful experience. I have been a loyal customer of this store for over 15 years and have invested both my money and time into it. However, after this incident, I have made up my mind to take my business elsewhere. I refuse to spend any more of my money in a store where I don't feel welcomed or appreciated. Furthermore, the parking situation at this particular Home Depot location is abysmal. Customers are being towed away without any valid reason, which is absolutely ridiculous. It's disheartening to see a store that I had once trusted and frequented resort to such unethical practices. In conclusion, I strongly urge everyone to avoid shopping at this particular Home Depot store. The management is clearly lacking, the parking situation is horrendous, and customers are being mistreated and inconvenienced. Take it from me, a long-time resident who has now decided to drive an extra 30 minutes to another Home Depot location - it's simply not worth it."

"I shopped at this store on 11/18/2023. I needed assistance and had a few questions in the electrical area. Young lady named "Precious" was so helpful and professional, and answered every question I had. Perfect employee! I also had a question relating to a display item, and the customer service female (didn't get her name), was so polite and helpful. Checkout person was excellent also. Great experience!"