Staples,

963 Norland Ave, Chambersburg, PA 17201, United States

"It's so incredibly easy to get online these days and buy things without seeing them. Staples is an example of a store that offers great products that you can physically see and touch and get an understanding of what you were buying. They have a great selection and very reasonable prices that match other retailers. The staff has always been very helpful and friendly. Well done."

"Looking for a new laptop. Store associate was friendly and helped narrow my search. Didn't make a purchase yet but may be back after checking specs and other places for pricing. It is on sale, I just want to make sure it's going to meet my needs."

"I went to The UPS desk to return 2 items but no employee was there. So I asked the store manager,Nate, if someone was available to help with my return. Nate appeared perturbed and said, “There IS someone there over there. She doesn’t have to sit there waiting!” So I went back over to UPS and there was still no one there. But shortly, a woman, Lisa, with bright red lipstick showed up and after a few minutes she said, “If you are returning, I am not doing it here, you have to go to UPS.” She did not say hello, just kept her stony face on. Both Lisa and Nate appear to be lazy, hateful and angry. I am contacting Staples Corporate and office and the company I made the original purchase from"

"I rarely go to Staples, but have been twice in the last week and was very impressed. I needed to drop of a package to ship via UPS and the associate was friendly and helpful. While I was there, I decided to look around since it had been a while since I was in here. I forgot how many cool things you can find here. I browsed the clearance section and found a couple of items that we ended up wanting more of, so I went back the next day for more. On my first trip, the young lady at check-out was very friendly and helpful. She got me set up with the app so I could link my online account and rewards. She even showed me around the app to get familiar with it. She took her time and was patient when my phone wouldn't cooperate for a moment. To me, she went above and beyond and I truly appreciate that. On my second trip, the cashier was also friendly and attentive and provided a positive experience. Even engaged in some small talk. This place seems laid back and staff must be treated well because they seem to be satisfied. The store was well stocked, everything in its place, nothing messy, and prices displayed clearly. Someone clearly takes pride in keeping this store neat. You may pay more here for some items you could get elsewhere, but the whole experience makes it worth it. Plus you have the convenience of dropping off packages for UPS here (and there's a FedEx bin right inside the door for drop offs)."