Staples

"Steve over in the printing department was awesome. I went in with a "crisis". He worked with me for over an hour and got my prints set up for me and ordered. I'm looking forward to picking them tomorrow!"

"Walked in and was told an item was out of stock so then I spoke to another employee because it said they had 3 in stock. Magically an employee appears out of the back with the chair the first employee told me was out of stock. Then they tried to charge me $100 over the price it was supposed to be. I was told I have to order one hour pick up and stand around and wait to pick up the chair because they don’t honor their own online store price. No thanks, I won’t shop here again."

"The guy in the printer/ups/Amazon return needs to find a new career. I have been to that Staples location twice now, and both times he has had the worst attitude, and talks to you like you are an incompetent idiot. The first time I went in to return my package and he blatantly yelled at me because I didn’t put staples as the return area with Amazon, which I did not know I needed to do that. The 2nd time, I was returning multiple packages, and felt as if I was a nuisance to him by his tone. Then on my last package he told me I had to buy new packaging to send the package out? I was confused and he said it says “explicitly on the directions that you need too” when it literally says to put the barcode in the package in case your shipping label gets lost. His tone was terrible! I corrected him and he handed me the label to put it on myself and said I can try as he went to assist another customer. I am in customer service myself, and would NEVER treat a client like this. I understand the first time, maybe he was having a bad day, etc, but 2 times now? Sounds like a problem employee to me… I will not be returning to this location."

"Slowest staples store ever. They def need more than one person working at print and marketing. Every time I’m there, it’s only one person and they are swamped. I’ve been standing in line for over twenty min. Then they take care of someone in another lane????? I ask manager if she can get some help considering he is just standing behind a counter with a totally empty store, except for the 8 people in line at the marketing line."

"Staples must not like making money I came to Staples in hopes of getting some new electronics because mine need to be replaced so I went to check out the laptops first I picked on up and accidentally set off the alarm system and instead of the employee warning me about the hair triggered alarm system and telling me to be careful he decided to kick me out of the store and ban me from Staples no worrys i went to best buy and got everything I needed I ended up spending over 4 grand on all the stuff I needed at best buy you guys must be doing really well if you can afford to doing that"