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Best Buy
18053 Garland Groh Boulevard, Hagerstown, Maryland, United States
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About the Best Buy
Best Buy is a renowned electronics and home goods store located at 18053 Garland Groh Boulevard in Hagerstown, Maryland. As one of the largest consumer electronics retailers in the United States, Best Buy offers a wide range of products including TVs, computers, appliances, and home entertainment systems. With a reputation for providing top-notch customer service and competitive prices, Best Buy is a go-to destination for all your technology and home improvement needs.
Photos of Best Buy
18053 Garland Groh Blvd, Hagerstown, MD 21740, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Best Buy
"Wanted to look at car stereos. Everything on the website touts free installation. Store signage says free installation with any unit over $199. I have money I'd like to spend. They say their guy is booked for the next month. Just say you don't offer installation."
"I didn't buy anything here, I was sent here by Verizon. My phone locked up and Verizon couldn't do anything because I had forgotten my password and Verizon said that Best Buy had more technology and they could probably unlock it. I went there but I didn't know you had to have a appointment to get your phone worked on, so I made a appointment ( 4 hours later ) soonest I could get,and they couldn't fix it,they told me they can fix Apple phones not Motorola, that's the only time I was ever in their store"
"In all fairness, I am not sure if this review should be directed at the local store or their corporate office. I purchased a new dryer from Best Buy in October 2023, the dryer had dents in the side out of the box. The driver provided me with a phone number for after delivery follow up and uploaded pictures of the damage. Everything went smoothly at this point, called the number, was offered a gift card and I decided to accept that in lieu of returning the dryer. The problem is that it is now January 9 2024 and I have yet to receive my gift card after several follow up calls. Initially I was told that it had been mailed out in a plain envelope and I should have received it and it could have been a chance that I may have tossed it. Then I received a call back asking me if I knew someone named Julie, apparently Julie had purchased a sound bar. I contacted my local post office, they looked into it and Julie is not the name of my postal carrier so I opened an case with the inspector general. In the meantime, Best Buy was going to reissue the card. I called the week before Christmas and was told that it had been sent out on 12/14, after checking my mail for it one last time on 1/8, I called Best Buy on 1/9 and asked for an update. The latest update is that the request received it's first approval on 12/5 and was waiting on a second approval for "some reason". First of all I don't think that Best Buy should send out gift cards that do not require some form of verification in order to active and secondly, I think that the gift cards are being stolen by your own staff. I still have a dryer that was worth $180 less than what I paid for it and Julie has a new sound bar!"
"Everyone is very helpful at this Best Buy location. Customer service was really helpful the other night, when there was an issue with processing an order I placed. John was also very helpful in finding my order in the warehouse, despite being very busy right before Christmas. Thank you!"
"Came a few days before Thanksgiving to buy a new TV and sound bar for my living room. The girl that helped me was very nice and even tried to carry my tv to the door by herself until I helped her! Waited for me to go out in the rain and grab my car to pull it to the front and loaded it in my car with another employee! Great experience from this location!"
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