At Home,

209 Kentlands Boulevard, Gaithersburg, MD 20878

"Visited (& made several purchases) at this location twice within the past week. I'll start with the highlights, Peter, Ryan & Chakra? (she's one of the managers who assisted me; however, this is NOT the correct spelling of her name, so my apologies) were all wonderful, knowledgeable, super friendly, & helpful; however, Sue, not so much. After asking for assistance, she informed me that she was in the process of assisting another customer, which was perfectly understandable; however, it was her actions afterward that I found to be most troubling. Shortly thereafter, when it became clear that she was no longer assisting other customers & after making eye contact with me on multiple occasions (at one point she even appeared to turn in the opposite direction once she saw me & realized she was headed back my way & saw that I was still browsing in the area we had initially spoken... very awkward! Afterward, I kept seeing her on several occasions (& she saw me as well), but at no time did she bother to ask if I still needed assistance with anything. Towards the end of my shopping experience, I saw her, yet again, assisting another customer on an aisle that I happened to also be on, and even though this was "another" opportunity for her to engage, she chose to ignore me. Ultimately, based on this experience, she left me with the impression that she gets to prioritize & assist customers as she sees fit. I typically make large purchases at this chain (I frequent the Frederick location as well) & will probably return to the Kentland store in the future; however, poor customer service should always be flagged, & never ignored."

"Such a great place for decorating your home, especially seasonal stuff at reasonable prices. Come here for kitchen, bath, and whole house accessories. Convenient location in Kentlands right by Lowes."

"At Home is one of my favorite stores until now. They do have nice items however their sale are a lie. I purchased a throw blanket that had a 25% off, and the price sticker shows $18.99 with the 25% I paid $14.24. To my surprise, I removed the sticker and the actual price is $16.99, the total I should have paid shouldn't have been $14.24. Make sure you actually remove the sticker before paying to ensure that they are giving the correct discount."

"This is a great store for new home owners , instead of going all the way to Ikea you can go there and have pretty much the same stuff, i do have to say that its not the same quality but nonetheless its great quality. Its vast! There are many things there, artificial plants, flowers, chairs, patio accessories and its in a great location considering that lowes its just 1 minute drive ."

"Amazing store. Lots of furniture but doesn’t have verity. Very pricy. I didn’t really u Fergana’s the concept of this store. Store is bigger then a football field but doesn’t have enough product to accommodate more the.half of the stuff homes actually needs. All I saw was the lamps,chairs,table, bath stuff and some gardening stuff and mirrors. Not a bad store but this doesn’t have product for a complete house make over"