Mortgage Connect,

600 Clubhouse Dr, Moon Twp, PA 15108, United States

"I hope this review does not get removed.. if it does, they do not want what they did to be published on a review. This was the worse title company I have ever dealt with. I purchased/closed on a house that was in foreclosure. (Paid cash). The closing was a mess, they didn’t return calls and it delayed the closing process when purchasing the property. They, along with the selling bank and realtor, edited the pictures of the house I purchased to make it more appealing to buyers… I let that go, as well as the messy and delayed closing process. That’s not the worst of it…. I renovated the house in order to sell it to a friend as a mortgage… come to find out mortgage connect never did the work they were supposed to do. There was a discrepancy in the property lines. They missed it … it gets worse. The new title company could not close until it was corrected by mortgage connect. The new title company tried to get in touch with mortgage connect SEVERAL times, but all attempts were ignored. I finally had to contact an attorney to make sure they responded— I called to make mortgage connect aware of that. It wasn’t until I mentioned I was going to bring legal action against them did the decide to respond. However, they still have not resolved the issue. I could have closed on this property 3 weeks ago and here I am… nothing corrected. I have lost thousands in interest and have delayed paying my own obligations due to their error and delay at making the simple correction. Dealing with mortgage connect has cost me time and money and they do not care. At this time, the problem is supposedly being corrected. The new title company said this should have never happened nor should it have taken this long to correct the error made by mortgage connect. Do not use this company— it’s too risky to place such responsibility to them. The very essence of what whey are in business for , they are unable to do. Incompetence runs through the entire organization. They owe me for the error and lack of effort to correct it. Terrible company. I have all documents, emails and other item to validate this.. and it remains at my attorney dormant. If they don’t do what they are in business to do, I will take action and make it active. Clock is ticking."

"I'm a notary and this company keep lowering its fees to their notaries. They are charging their clients $200 for the notary services, then turn around and offer the notary $60 bucks. This company is trying to turn notary work into minimum wage gig."

"Our mortgage company used Mortgage Connect to close our loan. They were difficult to reach via email (their preferred method of communication), dropped the ball on the cash-out money we were supposed to receive, then ghosted me once they confirmed the money was sent and provided the tracking number. We let the lender choose the title company because we weren’t familiar with title companies. If I ever need this service again, I WILL do my research. IF you get stuck using Mortgage Connect, CALL them when you need them. The customer service representative I reached was great. The issues are higher up."

"Would leave negative stars if possible. Worst company I have ever worked for. Had too much work for very little pay. I then came to find out all my friends who still worked there recently were laid off out of nowhere after putting in so much time and effort into their work. They used to pay overtime but then took that away. Still working 12 hour days, weekends, and for what? A company who could care less and a lender who treated you horribly anyway? Don’t ever work this company. No respect there whatsoever."

"I worked for Inspire Closing Services for almost 2 years then I got transferred to Mortgage connect, worked for them for couple months and out of nowhere when I started to work I get call from Hr saying they are laying off people and they can’t afford to pay their employees. My managers had no clue about this. My managers from Inspire and my team was amazing but once we got transferred to Mortgage we all got laid off. I thought I would build something with them, I even works after my shift being clocked out. Mortgage Connect is bad company to work for, I would stay away from them. They laid us off without even giving us heads up or giving us bonus until we find a job. Do Not work for this company."