Sammy Furniture of Hagerstown

"I ordered 2 loveseats through Ashley Furniture’s website. Order was fulfilled by Sammy. I did not receive any updates about the furniture until the day before it was delivered (hence the 4 stars), but the order came in on the originally scheduled date. Delivery drivers actually showed up an hour before the scheduled window, which worked out for me."

"Ordered through Ashley Furniture and this is the fulfilling company. I ordered my furniture in August 2021. It is now March 2022 and still have not received. They update my order every month and always delay it another month. It just got delayed again. Says it is expected to deliver in April, but I have zero faith."

"I ordered through Ashley Home Store online and this was the fulfilling company. The product was delayed once (which I understand these days) but finally our delivery was scheduled for today 11-3. I got a text at 11 that the delivery would be in 10 minutes. Never heard anything so I called at 1 and customer service told me that the delivery crew called me and left a voicemail (I have no missed calls) and promptly left after knocking on the door to the apartment complex and not actually coming in to knock on my door (which was specified on the order). I feel like I am being scammed. Please do not make my mistake and order furniture through them. Clearly the delivery teams do not know what they are doing and customer service was even less helpful."

"Placed an order through Ashley furniture Ann's this was fulfilling company. Got a confirmation for delivery date but no one could find it and no one at this company answers phone. Said delivery for Saturday, called and everything is closed. Poor customer service"