7 17 Credit Union 3185 Larchmont Avenue Northeast, Warren, OH 44483

"Do not use this credit union for any reason. They don't answer the phone, they are difficult to understand, they won't email you, etc. Website and app are clunky. They mail junk mail every week. I made a horrible mistake using 717 and can't wait for it to be over."

"I’ll start off by saying everyone that I have talked to in the company is very nice and I wouldn’t say the frontline people of this company are to blame. With that being said, I have now waited over 2 hours on the phone and that’s not even an exaggeration unfortunately, just trying to make a car payment. If their app wasn’t such a nightmare I would just do it on there but unfortunately they have an app that looks like it was made by a beginners coding class. Every time I call for any reason it is a “so sorry we’re understaffed right now and working as hard as a we can” which I totally get for the people working there, but if that has been the case for literally months now, then the company is to blame at this point. Pay your people better, treat them better, do better overall because apparently no one wants to work there and clearly you need people to work there. I will certainly not be getting another car loan through 717, it’s been nothing but a nightmare."

"I have witnessed from my family member who is young having problems with this bank. I am older and I do not agree with lack of communication for a year that proves the lack of training and skills to even do a job. Do not co-sign a car loan with this company. Do not allow a bank to hold your documents. Do not put up with bureaucratic nonsense . Banks are pulling all kinds of unethical practices. Read all the reviews they are all true. Will this bank be held accountable?"

"would suggest another bank. After being married and having joint accounts for 42 years, still denied wife from closing or moving any monies, even with a 717 POA. So, when your spouse gets sick, or is incapacitated don't expect to be able to take care of any banking needs without them."

"Called yesterday afternoon @4:07 pm and toll free picked up and indicated that all representatives were busy, waited 7 minutes, no response. Found mortgage loan department number on line and called spoke with (Ruth) and she transferred me to mortgage, Cindy Decluadio, explained had questions about escrow account, she indicated that this was the first time seeing this documentation and put me on hold for 17 minutes, came back and asked for number to call back @ 9:00 am tomorrow morning. No call this morning and tried 800 number which indicated everyone busy and called (Ruth) again and she transferred me to Cindy’s phone which went to voicemail and left message, @ 9:27 am Taylor called and apologized for Cindy’s lack of integrity and answered my questions. Thank Goodness for Ruth and Taylor. Do not want or wish for blatant response from 717 cu"