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Freedom United Federal CU
283 Adams Street, Rochester, Pennsylvania 15074
About the Freedom United Federal CU
Freedom United Federal Credit Union is a trusted financial institution located at 283 Adams Street in Rochester, Pennsylvania. As a member-owned credit union, we prioritize the financial well-being of our members and the community. Our services include ATM access, personal and business finance solutions, as well as a range of savings and lending options. Join us in our mission to promote financial freedom and empowerment for all.
Photos of Freedom United Federal CU
283 Adams St, Rochester, PA 15074, United States
Opening hours of Freedom United Federal CU
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Freedom United Federal CU
"I love this credit union! The few problems I've had over many, many years, were always resolved quickly and promptly. The staff is always friendly and helpful!"
"I wrote a review about my direct deposit being slow. Things seem to have improved. I have been a member at Freedom United 20 plus years and this is the only issue I have had. Problem corrected thank you."
"Completely honest review here: I will give them 4 stars because of a past issue with their previous banking app that actually lost me money. The lady promised me the issue would fix itself and it never did and I got annoyed so I ate the fee’s. Since they upgraded to the new banking system things seem to honestly be running a lot smoother. The banking app runs a lot better then the previous version and actually updates your balances fairly fast; verse waiting 3 days to a week to appear. I also enjoy being able to use the app whenever and not have to worry about it “shutting down” for all the reasons expressed to me about why the previous app would shut down. I do truly believe a lot of the workers (not all) here are friendly and usually are willing to help. But seriously thank you for the major banking upgrade!!"
"I've been working with Freedom United for nearly three years and have been a member of the Credit Union for nearly TWENTY years. I have never had a problem and have always been satisfied with the service whether I was away at school or in town. I have seen very few members leave the office unhappy with something that has happened or the service that we provided. I couldn't choose a better group of people to work with myself or with our members. It also helps whenever you have a great member base of friendly and kind people."
"I wish more than anything that Freedom United Federal Credit Union was located in Tennessee. My husband and I had to move due to a job relocation 14 years ago. Down here, customer service is lacking in just about any business... but it seems much worse in the banking business. I MISS the warm, friendly employees of Freedom. I don't have any idea what previous posters were talking about in their reviews because I have NEVER had a bad encounter with a Freedom Employee. EVER!!! And we've been banking with them for over 20 years. Even though we are in TN now, they still remember us and treat us like family. It is easy to check out a bank prior to doing business with them. Call them and see what their phone persona is like... go in to one of the branches and chat them up and see if you like their attitudes. I miss the down home friendliness..... BUT.... beyond that... check out what the bank OFFERS. They have a newsletter they send out that has all sorts of news and informative articles on it about what is going on at the credit union as well as the current rates and advice columns for all patrons. They have Special Children Accounts where they reach out and help children become savers and educated in financial transactions. They have contests and special events to gather together. I mean, what other banks do all this??? I'm sure I'm missing a lot of points too... The thing with reviews is that you cannot know what type of person is posting them or what THEY brought to the table to change their own experience. The best thing you can do is investigate yourself. I hope my post at least gives someone pause and gets them to check out Freedom. I highly doubt they will be disappointed! Signing my full name so you can investigate and see that I have no "dog in this race"... I am not an employee, nor am I married to one or have family members there. I just hate to see a business maligned when I think they are awesome! ;) ~Michelle Rausch from Memphis, TN"
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