JCPenney Salon 3401 Donnell Drive, Forestville, MD 20747

"I booked an appointment for 1/10/2024 for 1:45pm. I will refer to the stylist as A. I wanted a cut, wrap and curl. She was finishing up with someone when I arrived. I finally sat in her chair at 2:00pm. She asked me what I want and was examining my hair. So, I told her that I wanted my hair cut in a style, wrapped and curl. I had given my self a perm a few days prior and had a chemical burn that I didn’t noticed as she was examining my hair. She took a picture and stated she needed to show it to her manger. She later returned 15-20 minutes later stating that her manager said they could not do my hair and that I needed to see a dermatologist. I was very upset since I had took out my braids a week ago and my hair had grown out and I needed a style to be able to maintain my hair. I left the salon humiliated as I was unable to get my hair styled on the day I wanted. I was not asking for any chemicals just a wash, cut and style. I am sure this salon has encountered someone that may had a chemical burn after a relaxer. I ended up finding someone to style my hair at the last minute that day. I was very disappointed in my visit and experience at JcPenny Salon."

"Amazing. I get styled my Andrea. She is the best. This salon is a great place for your natural hair needs. I started coming here a year ago. Andrea took my hair from a lifeless mess to beautiful in any weather. The best part is all the ladies there are versatile with styling and can speak with knowledge to what can get your hair back on track."

"Candice is the absolute best! She was able to shampoo and style my natural hair like no other. I went in for a natural twist out and she also did a treatment on my curls so they be extra bouncy. I loved the style she twisted my hair in so much that I wore it twisted for three days. Went I took my hair down it looked amazing. I would highly recommend her!"

"I got my hair colored blonde and she didn’t know what she was doing moral of the story had to cut my hair off and I would not recommend to nooooooooooo one the first pic is what I asked for I was already naturally brown. She made me sign a color application for her to proceed and I did and look at my hair before in the second pic to the last pic which happens the day after. My hair broke off so bad it was shocking. So I cut it all off!"