McDonald's

"How hard is it to work in fast food? And I'm not talking about the customer service aspect. All you need to do is listen and read. Listen and read. No, this place hires delinquents that can't even perform the most miniscule of task that is learned at the kindergarten level of education. The tag with what the food should have on it is placed ON THE WRAPPER. YET IS STILL WRONG. Seriously, I cannot even fathom this. It's ludicrous that these are also the same people that want to be paid more money. Minimum skills, minimum pay. And from the looks of it, we can't even handle reading yet."

"I found a baby roach in my daughter's kids meal when i dumped it on the plate. Absolutely positively disgusting. My daughter is 4 soon to be 5. Fried up roach, i have a picture too lets see if i can add it"

"I just waited in the drive up line about twenty minutes. It was so slow cars started leaving the drive through line. No apologies or kind remarks. Just handed the food. I got home to find my two filet o fish sandwiches had no fish. It was just tarter sauce on buns! NO FISH FILET! How could that even happen?! In calling, they said, "Ok, we'll take your name and you can get them another time, or when you come, you can request a refund." Why not a refund right now? Why not send them to me by Door Dash or another service for the inconvenience. No, that was not an option, I was told. This location (Eynon, PA, Scranton Carbondale Hwy) always messes up orders, but this one takes the cake. One time I got a bloody Quarter Pounder. Took it back, got an apology and a refund. Couldn't eat after taking a bite out of that. Received big breakfasts with eggs and pancakes, but no sausage. The list goes on. As well, this location closes earlier then the times posted on their window ( at times staff is there, sign light is bright, but claim they are closed, even though times listed on window says they're open). Lights are still on, looks open, but at drive-up, they say they're closed?! Makes us wonder if they are just too lazy, as it's only a short time before closing (maybe 1/2 hour or so). Needless to say, we will not frequent this location. Way below other McDonald's standards. Very disappointing, yet again. Clarks Summit McDonald is run so much more professional. Service and food excels."

"Pulled up to drive through around 11:00 pm after the drive-in movie. We waited around 5 minutes before anyone acknowledged we were there. Another ten minutes later someone finally comes back and then proceeds to tell us they are only taking Door dash orders. It would have been nice to have been told that right away. We would not have waited as long as we did but my daughter was really hungry and there are not many choices at that time."

"The remodel is great, very friendly staff. I don't care for the kiosk ordering system or the employees carrying my food to the table. I like to order at counter, and carry my own food but it's an excellent place for a quick bite to eat. Drive through is usually always busy, this is a popular mcdonalds location"