KFC 6140-42 Oxon Hill Road, Oxon Hill, MD 20745

"I went inside to order. The man working the register was silent, while Im ordering. I had to ask the total, then I watched 2-3 people that ordered after me (Larger order) get their food. The people working just looked at me and no one said anything. It took me way too long to get my food (15+mins). Service is ridiculous, no longer will I patronize. I will stick to the one by my home and not my church."

"I went to the drive-thru. Never again! I only wanted the famous bowl with no drink. They say it automatically comes with a drink. Which is completely not true. I did not want a combo I only want the one item. I asked to speak with a supervisor and she said the same thing, that it automatically comes with a drink. This makes me not want to go to KFC anymore. I should of ordered online and this would have never happened. You all need to get it together here. Horrible service."

"I ordered 8 wings hot and spicy combo on Uber eats, the delivery wasn’t the problem the food was. The chicken was extremely over breaded and mushy, the fries were hard and tough to chew. Only good thing about the order was the drink. I wanted to try something new but I should’ve stuck with Popeyes. Very disappointing and a waste of my money."

"On June the 23rd yesterday was an experience I didn't like I took a bite of my chicken pot pies and bit down on a big bone my mind was getting ready to start playing tricks on me. So I got another spoonful and put in my mouth and pull out a big piece of slimy skin. I was through I had to throw it in the trash because I didn't know what else I was going to come across."

"Very awful experience, I had to call corporate. First (Kim) wasn’t wearing a mask talking with me and handing me food that wasn’t mine. (She has a front gap) They took my money, then handed me food. My order was wrong. I asked for it to be corrected. The person became very disrespectful and acted if she didn’t want to take the food back, well after I stated it was wrong and needed to be corrected again. She proceeded to get loud with me and hand my money back, she gave me too much. Also I never got a receipt. Also I let them know multiple times I was gave too much money back. I told Kim (she said that’s her name and apparently she’s the manager) that I would be contacting corporate, she proceeded to yell that she didn’t care. Then proceeded to have her employee serve people and pass me, while she disappeared. Then while that’s going on, an employee is seen here in the video through the glass dancing. Attempting to antagonize me. I’ve worked restaurant industry for over ten years, I have would never ever handle the situation this way. I know they weren’t trained to either. The kid in the frame right here, he was cool. I don’t know his name though. I then got on the phone with corporate, they were very helpful. I explained what happened. I’m awaiting to find out what’s going on. I’m not the first to complain, this is a regular thing for them. So #kfc"