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Franklin Mutual Insurance Company
5 Broad Street, Branchville, New Jersey, United States
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About the Franklin Mutual Insurance Company
Franklin Mutual Insurance Company is a reputable insurance institution located at 5 Broad Street in Branchville, New Jersey, United States. With a strong commitment to providing reliable insurance coverage and excellent customer service, Franklin Mutual Insurance Company has been serving individuals and businesses in the community for many years. Their team of experienced professionals is dedicated to helping clients find the right insurance solutions to meet their needs and protect their assets. Whether you are looking for auto, home, or business insurance, Franklin Mutual Insurance Company is a trusted choice for quality coverage and peace of mind.
Photos of Franklin Mutual Insurance Company
5 Broad St, Branchville, NJ 07826, United States
Opening hours of Franklin Mutual Insurance Company
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Franklin Mutual Insurance Company
"Got a notice through my insurance agent via email to take down my trampoline and submit a letter of proof or face cancellation. No explanation, no offer to inspect it for a net, or even raise my rate for having it, nothing. Sorry, but I found another carrier even if it's a little more money each year. I wish I could have had a better experience."
"This is the worst agency that anybody can deal with. After 24 years they just canceled the insurance policy and no compassion was shown. The way that they communicate is the worst. Please run away from them."
"FMI will find any reason to deny a claim even when evidence from experts speaks to the contrary. I would never recommend them to anyone. Have canceled them and went with a more reputable home insurance carrier. I rarely have anything negative to say about a company that warrants a 1 star review, but FMI deserves it."
"I did fill out a website contact form and customer care supervisor did contact me. FMI and transition to Guidewire Cloud, not quite as smooth as they think. First it was a system wide outage that went on for awhile, no explanation. Then my agent working with the underwriter (who was great) made a change on my policy but over a month and agent had to go to management for revised declarations page. I never get revised billing document so I go online and can't find it. However, my agent says info there so I click around some time to find it, my perception system not as user friendly as before. Left feeling conflicted and I would hate to have a claim. Also why no press release articles posted on the web site reference Guidewire implementation. Been with FMI for my HO6 policy since 2005."
"This is one of the absolute worst insurance companies to deal with. It took them over 6 months for a roof claim. The adjuster took over 2 weeks to come out to my house. He got a roofer from the other side of the state to submit an estimate to replace half the roof and repair the other half. That has to be one of the dumbest things I have heard of since the roof is all the same age. So next year when there is damage on the front I have to go through the whole thing again? No, not happening. I paid extra to replace the entire roof cause that is the right thing to do. My roofer even submitted an Attempt To Repair video to them showing that the roof would not support a repair but they still denied the claim. Pick another insurnace company even if you have to pay a little more. My roofer said he has never seen a company as bad as this."
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