Crafty Crab Seafood

"The vibe was definitely “Club Crafty Crab” We arrived around 9:15 Saturday night (We tried to go to C-Crab, but they said they closed at 9)… The first thing we noticed was all the people outside - talking, laughing, smoking, etc. When we walked inside it was very (extremely) loud! The music made it difficult to hold a conversation with the people at the table. Also, the restaurant smelled awful (not seafood awful)… it smelled like dirty mop water. Nasty! We were sitting for several minutes before our waitress came over. Again, it was very loud in the restaurant, so when we were trying to give our drink/food orders, we had to keep asking for clarification (that seemed to frustrate our waitress, so I wasn’t expecting a good experience). We went to the bathroom to wash our hands (mistake!). The women’s restroom was disgusting — each stall had tissue on or in the toilet, water (or worse) on the floor. The paper towel dispenser was broken on the floor. The sinks were nasty. (And of course) it smelled awful. The men’s bathroom smelled awful. The cleaning supplies were out in the open. The paper towels were in the dispenser, but the handle was broken. Between our table, we ordered 2 fried shrimp baskets, 2 snow crab and headless shrimp boils, and a headless shrimp, snow crab, and Dungeness crab boil. Each crab boil came with two large red potatoes, 2 pieces of corn, and sausage. (I added hard boiled eggs to my crab boil) The food came out hot and tasted great. The only issue was there wasn’t much sausage in each bag, and I have a personal issue with frozen corn (but every crab place uses it!) As the dinner went on, our waitress checked in a few times. She was great for the remainder of the night and got us everything we asked for. The bartenders were pleasant. The drinks from the bar were strong (which is always a good thing)."

"12/29 So as I stated the food is Amazing!!! I'm trying to tell y'all flavor is their thing! The service was really good as always. However my waitress smelled like weed. There was also a fight of some sort and PG arrived after the fact. Other than me and my guest a few other families also left the establishment as it was unsafe. I belive if they changed management, invested in customer service training and tried making it a little more family friendly this place would be a 10/10. But just like last time THE BATHROOM COME ON Y'ALL!!! The way this bathroom looks and smells is unreal. If need be hire someone to come clean it every hour on the hour. Now because you all serve seafood the smell could be contributed to that or ... well you know. But the point is its messy. 12/16 This place food was so good!!! Not one thing came out tasting bad! The wait for the food was not long at all. And I can't wait to go back. My only complaint was the bathroom. It looked and smelled horrible as if someone was urinating on the floor. All the stalls but 1 had what could have been water on the floor but highly doubt it from the smell, toilet paper in the toilet or on the seat. I couldn't bring myself to use it."

"As a business owner I definitely feel that the customer service is terrible at the front desk. They arr rude, lazy,and very unprofessional. The hostess is the only person that shows great professionalism. I read in there often and the waiters do a great job. The food is always on point a delicious. My only problem i have is when it comes to take out orders and the nonchalant attitudes of the young ladies conducting that. If that doesn't change you will lose a regular customer and all of my acquaintances. Something needs to change ASAP. The atmosphere is usually fine. You all have to do better. I'm not going off of one or two times this is something that I've experienced several times and I ask to please do better as far as how you all treat your customers that spend their hard earned money to patronize this business. Thank you for this opportunity to give my opinion on my experiences there and I hope to see a change for the better soon. Thank you!"

"The service is ok. The food is good. I just need a little more sauce when you get the boils. The fried catfish and sweet potato fries are delicious and fried to perfection. Listen, the drinks are strong and will not disappoint. The bar stays packed."

"New store recently opened, very nice and clean environment. Friendly and helpful employees, prompt service. Food is the bomb! Get a Holiday special with Boom seasoning! The best! Restaurant is located in shopping center directly across from Target. Get your shopping done, then come in for lunch or dinner!"