Emily Lee - State Farm Insurance Agent

"Michelle really helped me here at Emily Lee State Farm. She provided excellent customer service and really help me understand my insurance coverage! I highly recommend this office!"

"I am posting this advice because of my recent experience with State Farm Insurance and the Emily Lee agency in Elkins Park. Without prior warning or subsequent explanation, State Farm increased my auto insurance three times in the space of a month; once for 20%. Months later I have received, at best, tepid explanations from the agency and the company, and still have not received a valid refund of premium or an explanation of their billing and rating practices. If you are insured by State Farm or use this agency I would suggest you review your association as my experience when needing assistance has been abysmal. This after having a flawless driving record for seven years. Facebook has a page based on the poor practices of this insurer."

"I truly believe that this is a master State Farm agency. Emily’s staff is knowledgeable, kind and caring. They believe that if you do good then good will come back to you in the form of referrals. If you are tired of the impersonal online format and those who use this media to state false statements , you should give this agency a try. You won’t be disappointed."

"Emily Lee’s State Farm is truly one of the best State Farm agencies that I know. Emily, Karen, Saher , Daniel and Jung are very professional and go that extra mile when it comes to rates and outstanding customer service. Over the years they have had so many grateful customers. It is all about caring for our customers and giving them the personnel touch !"

"I have been a customer for over 15 years. State farm dropped my car insurance through their own error as proven by Lexis Nexis. They agreed to reinstate my policy for 3x the original quote and when I attempted to get the situation rectified, Emily Lee's secretary I think her name was Karen (an old White woman with a voice like she smokes a lot of cigarettes), Karen called me bipolar. I immediately canceled all but one policy after the conversation with Karen. My remaining home owners insurance was just canceled by an error on state farms side. My mortgage company had to call Emily twice to get this solved. Do not use this agent unless she fired Karen."