7-Eleven 45955 East Run Drive, Lexington Park, MD 20653

"Horrible customer service from the manager Mary. My kids go to this location daily because it’s across from the school. It was my first time and I was in complete shock as to how Mary the manager handled the situation. Once again my kids wanted something after a game. I waited in the car and they went in. My son came out opening his brownie and noticed that it wasn’t the fudge one he asked for. My son said Mary gave him the wrong brownie. I told him to take it back because Mary gave you the wrong brownie. He came back out saying she wouldn’t exchange it. I proceeded to see what the problem was and she was extremely rude!! I asked why couldn’t she exchange it when SHE gave him the wrong brownie. She said because it’s open and she couldn’t sale it. Remind you, SHE put the brownie in his bag. He didn’t choose it, the assorted brownies was next to the register. Mary was so nasty about it that another customer told her, that was crazy for her to do because it was only $2 and could be written off. She told her it’s the principal that she couldn’t sale it. The principal!? You made the mistake Ma’am. Mary continued to go back and forth with us so I asked for her name and store manager name and left. I was so disappointed in her customer service because my son spends so much with this store and my son was stuck with a brownie that wasn’t edible for him. I never called the store manager but instead thanked God my son looked before bitting that brownie because he’s allergic to nuts, which Mary was also aware of. I also told my kids to NEVER go back to this location. They loss daily customers over $2. Mary definitely needs customer service training, this was disturbing and unacceptable on all levels."

"I am a very frequent shopper here at this location and I’m extremely disappointed in management recently. There’s been a few times the manager with short hair has been nothing but rude and seemed like she couldn’t be bothered to actually help customers or even her employees. Constantly doing the most to avoid the register. When this location first opened, the coolers were stocked with more variety and choices. Now, the selection has diminished and I’m left taking my money elsewhere. I’m extremely disappointed and was taken a back even when I asked about part time employment. I never knew a part time job required a 40 hour training week. I’ve been in management before and that’s completely unheard of. You would think as a good manager who seems to have a hard time keeping any employees would be interested in someone looking to work with them. Will I continue to go here? Possibly. Only for Ms. Carla. She’s the only one at this location who actually does her job and does so with a smile."

"Customer service is horrible. Won’t be back even if it’s the last one on earth rude rude rude. Never have coffee creamer or sugar. Mangers yell at the customers because of their checkout machines. Also no energy drinks stocked but the vault is full of them. Needs to be shut down and re staffed management plus general employees."

"The worst 7-eleven I have ever been too! Nasty doesn’t even begin to describe! Unsafe, Unclean, and probably soon going to be Unopened!!!!! Someone please straighten this 7-eleven out! We have waited so long as a community to get a 7-eleven! The food is old and hard, there’s never fresh coffee, sugar or creamer! The store is filthy, and as a bonus you get people hanging out front at night smoking dope!!! Already seriously!!!Get it together!!!! You need a reopen!!! It sucks!"