Noodles and Company

"Okay the food is not Horrible, but it is quite bland. It taste like the noodles are boiled with absolutely no salt. I ordered Alfredo and the added mozzarella cheese to the top of it. Parmesan would have been a better option. The beef noodles tasted like something from military training, where you just add water to it. The pot stickers are boiled and they are just soft and slippery, the texture it weird. I hope the taste of the food increases."

"This is supposed to be no star. I will advocate very strongly for people to avoid going here until they have a diverse staff. God awful experiences at this store twice and now I have to drive out to Bowie to avoid having a horrible experience for fear of being manipulated into an argument with one of these Spanish women. An all Spanish staff in a predominantly black neighborhood. This is not working. These women are malicious, wicked, manipulative and seem down right jealous. They are baiting people into an argument after being nasty to you and they are also messing up your order then having attitude when they are asked to fix it. They are also over charging some folks for their orders (from what I can tell it is being done maliciously). A black guy tonight was charged for two cookies; he told me. But the entire experience rubbed him the wrong way. It was the cashier’s attitude towards him. I am scared for the people who have had similar experiences at this location. I am scared where this store that I so love will be going in the future. It’s sad that I have to avoid this location for fear of being treated poorly. I dress nice and carry myself well and believe I was manipulated into an argument over service. It’s God awful and I will be calling up the chains past the general manager who is also Spanish to get some type of reassurance about the future of this store. I care about my community and this that I see happening here is something I have never experienced before. I don’t want anyone else to have this experience. I went in there to simply order a meal one hour before the store closed and got treated not only very poorly. They all appeared very relaxed and no one was directly at the register. One woman was cleaning up. I waited to be approached but no one was coming. The two younger girls said something to one another and they laughed. So I asked were they getting ready to close to which one of them leaned towards me shaking her shoulders said no what do you want. I started saying to her that she was being rude what is the problem and she started from there. The cashier came from behind the counter still speaking to me rudely just a few inches to my face. She also said she was not afraid to loose her job and identified herself as Jessica. She then pointed to the manager; a Spanish woman standing close by the register who was saying nothing but allowed her employee to continue being rude and aggressive towards me. Insanity to the highest level. Beware! If you’ve had similar experiences do report it past the general managers who are all Spanish. When an employee in customer service is ok with picking fights with customers and acting out without fear of being reprimanded by a manager; you know they are thick as thrives and will cover for each other in any situation. That kind of toxicity is scary for a customer’s welfare. They need to be removed from this area of business. Noodles and company is a reputable business and it’s disheartening to see the level of God awful customer service some folks have to receive. It felt very personal the malicious way I was treated. I dress nice, is black and carry myself well; definitely is attractive . Seems as though i wasn’t received well for this reason and was baited into an argument that started with horrible customer service"

"Okay! I am celebrating my birthday all month long in August!!! So, one of my best friends Ms VBJ took me to Noodles and Company for my birthday lunch and I ordered a Singapore Noodle dish with grilled Shrimp! Yum! We dined in. It was nice, quiet, clean and convenient!!! The shopping plaza has plenty of parking! The staff was courteous and the service was fast! Yum! Yum! I am been here before and now, I am coming on back!!!!"

"Potstickers seemed to be boiled but that wasn’t horrible… turn the names for quick pickup outward so people can see their names when picking up OR have someone greet and assist when you’re standing at the counter. No one said anything to me. The staff walked right past me and didn’t say anything while I was standing there waiting to get my food. Another customer was frustrated and yelling because no one was helping the cashier who was helping her and who seemed to be struggling. Overall…. Not a great experience and probably will not return to this location."

"Horrible customer service! When customers walked in we were left waiting in line for 5 min. Nobody greeted us and or even acknowledged us. The cashier was totally unavailable she might as well had clocked out for the day. When asked how long she replied " Well I don't know, we are getting these orders out right now." Just be prepared to wait at least 30 min for a basic order. I gave three stars ONLY because the food is delicious as I come to this location often. Whoever is on the grill needs a raise. WHERE IS THE MANAGER? As a corporate manager myself....I think the General Manager needs to pay a visit in the evening just to witness what apparently everyone has been posting about."