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McDonald's
15569 Old Columbia Pike, Burtonsville, Maryland, United States
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About the McDonald's
McDonald's is a well-known cafe, food, restaurant, and store located at 15569 Old Columbia Pike, Burtonsville, Maryland, United States. Our Terms and Conditions have recently changed, so please review them before ordering through our Mobile Order & Pay app on iOS or Android. Enjoy your food exactly how you like it with our convenient location amenities, and take advantage of McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates. Our menu items vary by location, so check the app for availability. We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our top priority is the health and safety of our employees and customers, and we have implemented additional sanitation procedures and safety measures. Visit our website to explore job opportunities and find out about our operating hours. Since 1954, McDonald's has been dedicated to serving quality food and quick service at an affordable price. Come visit us for your favorites, including McCafé coffee, tasty breakfasts, delicious burgers, and more!"
Photos of McDonald's
15569 Old Columbia Pike, Burtonsville, MD 20866, United States
Reviews of McDonald's
"I grabbed a Big Mac meal right around lunch time and received a burger that was so sloppily put together I couldn't even eat it without remaking the burger myself in my car and the fries were still half Frozen!!! I attempted to call to complain about this but no one answered the phone. As if it couldn't get any worse turning in to their lot is an accident waiting to happen and once you get in the parking lot there are several people trying to park making it impossible to get around the lot to the drive thru"
"Did not receive the hash brown with the pancake that I paid for. Called to inform x2 but no one answered the call"
"It's McDonald's... Same food as all of them. Not great, but always solid good. Price and speed makes up for quality."
"The service has been terrible the last few months, the gentleman that cashiers the drive thru is always nice but the ladies at the second window are very rude they cut you off from finishing ordering without asking is that all or anything and then tell you to order it at the first window, then forgot items so I had to turn around and as soon as the chick saw me she didn't even acknowledge me she walked away and came back with the items I was missing and handed to me rudely. Mornings are always the worst time to deal with them. The evening shift is alot nicer."
"This used to be my favorite McDonalds. The service has gone WAY down in the last 3 months. The staff are rude and passive aggressive. I have nothing against people their language at work, but I instead of listening, they make comments in Spanish and laugh while taking your order when you have a special request that they can’t fulfill. When they get your order wrong and you’re trying to explain to them what the problem is, the employees give each other looks and laugh in the background. We were told to pull to the side, and they left us sitting in the drive thru waiting spot for almost 10 minutes just to switch a drink from a small to a medium. I even went back to the drive through window to find out what was going on…more employee laughter. They told me to go back to the car. After several minutes, they finally brought the drink out to the car. I ended up leaving the drink I had paid for on the window ledge because I didn’t trust the safety/cleanliness of the drink, given how long it took to prepare. Again, the employees laughed. I have had one other bad experience with this McDonald’s location. The staff needs to be re-trained in common courtesy and customer service. Very disappointing. They just lost my business."
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