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PITMASTERS BACK ALLEY BBQ
3201 New Mexico Avenue Northwest, Washington, District of Columbia, United States
About the PITMASTERS BACK ALLEY BBQ
Pitmasters Back Alley BBQ is a popular restaurant located at 3201 New Mexico Avenue Northwest in Washington, D.C. Known for its delicious barbecue dishes, this institution offers a unique dining experience with a cozy and welcoming atmosphere. From mouthwatering ribs to tender pulled pork, Pitmasters Back Alley BBQ is a must-visit destination for barbecue enthusiasts in the District of Columbia. With a menu full of savory options and friendly staff, this restaurant is sure to satisfy your cravings for smoky, flavorful barbecue.
Photos of PITMASTERS BACK ALLEY BBQ
3201 New Mexico Ave NW, Washington, DC 20016, United States
Opening hours of PITMASTERS BACK ALLEY BBQ
Monday:
11:30 - 21:00
Tuesday:
11:30 - 21:00
Wednesday:
11:30 - 21:00
Thursday:
11:30 - 21:00
Friday:
11:30 - 21:00
Saturday:
11:30 - 20:30
Sunday:
11:30 - 21:00
Reviews of PITMASTERS BACK ALLEY BBQ
"They did not get the order right. I called immediately, spoke to the manager, he said sorry, nothing he can do about it. (He could not have the correct order delivered? That’s what he told me.) He blamed the delivery company and suggested I call them to complain and try to get a refund. That call took 20 mins… We had planned on ordering for the upcoming nfl football games, but, we’ll find a more reliable source for our bbq… photos seems to suggest it was not the delivery company that was in error… wagshals used mean quality, not anymore…"
"The operations of this place are a mess. I called to place an order and the phone line got cut off 4 times. The employee told me he their phone line was having issues. Placed my order and drove over. Parking was weird and I wasn’t sure if I was parking in the correct place. Finally found Pitmasters and wasn’t sure if I was supposed to go to the right or the left to get my order. I found the place where BBQ was being sold and stood right where a sign says, “Place your order here.” Waited about 2 minutes for an employee to acknowledge my presence. I was told to go to the front to pay b/c my order was up there. I asked to add cornbread and the man added it to my ticket. Got to the front and the cashier asked me to wait a few minutes (not sure what for). The first employee came over a few minutes later and told me it’d be 15 minutes before the cornbread was ready and asked if I still wanted it. I said no, so he told the cashier to cancel the cornbread addition. She complained about their process being problematic and that she needed to call someone. I was told to wait again. About 2 minutes later I asked her if it was ready and she told me they were still making it. I told her I was told that the food was ready and at the front. She looked over to where pickup orders are and found my order. I paid then checked whether my order was correct. I ordered brisket (“just the protein”), but they gave me brisket sandwiches. I told her my order was incorrect. She passed me off to the first employee and he told me he had misunderstood me because the phone lines were having issues. Never once on the phone or in the store did I say the word, “Sandwich.” He then told me that they don’t have the brisket. Wow. 30 minutes gone by for nothing. I had to wait a few more minutes (seeing a theme here?) for them to refund my money. I asked for my parking ticket to be validated, which they did and I left, irritated and empty-handed. They could have the best BBQ in the world, but it wouldn’t be worth the headache I went through. They probably don’t have the best BBQ in the world, but I didn’t have the chance to find out."
"The wings should be removed from the menu. They are smoked, which is amazing and a differentiator from your standard wing place, but then they DEEP FRY the smoked wings - completely ruining them. They are greasy with 10x as much salt as they should have. It wasn’t seasoning - it was just covered in salt and I couldn’t eat more than one or two. A few friends had the same experience with the wings on other occasions so it wasn’t the specific day or cook. The service staff was fantastic, but I can’t recommend much of the food."
"Have ordered this meal several times. Epic fail this time. Burnt ends are so salty, impossible to eat and I love salty food! The ST Louis ribs are a soft, grey slab of meat. No seasoning and no color. So disappointed. I called the restaurant, fellow apologized, said they will do better which does not help me. Biscuits and side are delish. Pictures of what is featured on the web-site and the grey thing is what I received."
"Wow! Ladies and gentlemen, you have to be Houdini to find this place. Thank God I had one next to me. It was in our backyard and we had no idea. We accidentally ran into it. Boy, are you in for a surprise. This place looks like Ripley’s Believe It Or Not but the food is incredible. We ordered the Austin Brisket Sandwich and the Broasted Perch Sandwich along with the baked beans and the Mason Dixon fried okra as additional sides. It was incredible. The brisket melts in your mouth. Fried okra I love you. The baked beans with morsels of pork and bacon made me speechless. The tarter sauce and cole slaw were fabulous and the mother-in-law slaw had the wickedness of my former mother-in-law. I have never seen fries like the Texas Sidewinders. Crispy on the outside and light and fluffy on the inside. When I opened my box, the sidewinders portion was so generous I thought I was about to be surrounded by Turkish dervishes. So I had to immediately start consuming them before they started twirling around me. Folks, the hole-in-the wall ambiance might scare you as you enter. But, please be brave and take that extra step. You won’t regret it. The young man who took our order and the rest of his crew worked well together, like a fine Swiss watch. Thank you Houdini for not making it impossible to find one of the finest bbq joints in town."
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