Heritage Hair Braiding 5722 Belair Road, Baltimore, MD 21206

"I went to get my hair done and I requested two criss cross braids with two buns. The ladies who did my hair definitely delivered. All I had to do was show them a picture of what I was getting done and they executed. I really think this is going to be my home braid shop for when I get my hair done. They were SOOOO sweet to me and patient. I greatly appreciate there services."

"I've been going to them for years and there was always a red flag that I had about how they operate that I kept ignoring, which is on me. They have a habit of overlooking people or booking when there's no one available, and then expecting you to wait for hours. I accepted it because I liked the braiders and there prices were reasonable, but I'm over it. I had an appt but called the day before to say I'd be late an hour, which they were fine with. They took this as an opportunity to double book and had me there at appointed time, but told to come back 4 hours later. I called to see if it was OK to come, they said yes, but when I got there I still had to wait 2 more hours. Then they had the nerve to charge me full price. I'm past done, ladies learn how to do your own hair, because even the ones that were half way reliable have become scammers of sorts."

"Please don't ever use this hair salon. I made an appointment for my daughter to get cornrows along with a wash service. I literally explain to the owner that my daughter has autism and had sensory issues with hair washing. She told me that was fine that I would have to pay 15 dollars more for the hair wash. Upon arriving to the salon the owner asked me if I can wash her hair. Then I had to wait 40 mins for the women to get there to do my daughter hair because the owner was too busy. Once the womean arrive to wash my daughter hair she ending up getting water all over my daughter. Then the owner came over and yelled at me for why I didnt wash her hair at home. I reminded her that I request a hair washing service and she said yes but she didnt know my daughter was like that. My daughter actually hair doesn't look professionally done. Her hair may last maybe a week that I paid 120 for."

"The staff made me feel welcomed during my mini-bday meltdown. I walked out feeling beautiful and appreciated. I will definitely come again."

"I got my hair done 7/26/17. I highly recommend this salon. The customer service was excellent. My appointment was at 11am I was 20mins late and still got service right away. Didn't have to wait. Walk right in they sat me and the lady begin right on my hair. My hair looks very lovely. The girls there where so polite. I asked the lady not to braid my edges so tightly. She listen and did not braid my edges tightly. I will be a returning customer!"