PLNT Burger,

10275 Little Patuxent Parkway, Columbia, MD 21044

"Last night I was going to order food from another establishment but due to the manager’s rude and unprofessional behavior I took my money elsewhere and went to PLNT Burger in Columbia MD inside the Whole Foods. It had been a while since I’ve eaten a really good burger from here and it stills does not disappoint. Thank you for making my Friday night better again."

"The lady at the counter (Susan) was awesome! She was very knowledgeable, kind and patient! This is our second time eating here this weekend. I 10/10 recommend eating at PLNT Burger the food is delicious and the staff are very pleasant!"

"SAVE YOUR MONEY!!! The company clearly lacks in customer service, has very rude staff, and absent of any professionalism. On Jan 25 at approximately 1059am I placed an order for one dbl cheeseburger and one single burger. The cashier informed me the order would be ready approx. 10 min. I continued my shopping in Wholefoods and retuned 15 minutes later to find out my order was not even on the grill. The cooks continued to clean the grills and prep other equipment for the foods. Not one of the three staff members made a mention to me or the other waiting customer about the delay of our order. I continued to wait another 15 minutes and to no avail, no cheeseburgers. At this time I voiced my concern as well as the other customer, about the amount of time to cook two burgers. In unison the staff began to speak to each other in Spanish in a tone which implied some type of negative response to our questions about our order. The member at the register had the audacity to become upset with us and said the grill was not functioning. This is actually 25min after placing the order, not one mention of that prior. I proceeded to Wholefoods Customer Service desk for assistance from the store manager. Since PLNT is a vendor there was really no resolution to my/our problem. Upon returning I received my order (35 mins later) and received burnt burgers!!!!! I think it’s time for Wholefoods to find another vendor. If they don’t appreciate the customers then what in the heck are they there for?!!!!!! I will never eat at that place again and will be sharing this experience with others!!!"