Wendy's 2160 Centreville Road, Herndon, VA 20170

"Love Wendy's, fresh burgers for low prices if you avoid the premium combos. Baked potatoes and fries are both great. Wouldn't recommend the salads, but may have just been my experience."

"Absolutely disgusting. Like it’s almost insulting to think this is acceptable to give to a customer."

"Every time I order a 5$ bag they automatically upsize me without asking. When I get to the window I said I didn’t order a large size she yells loud At employees then dumps the large drink into a smaller cup. The employees are rude and obnoxious. Other Wendy’s I frequent are fine but this place is crazy."

"I went through the drive thru tonight and my experience was not a good one. I ordered 3 $5 biggie bags. When I got home I was missing 3 sets of chicken nuggets. I was charged for a medium upgrade even though I didn’t ask for it. I was yelled at to pull up and wait even though nobody was behind me. Lastly this is the only Wendy’s that wouldn’t substitute fries for a chili."

"I stopped at this Wendy's because it's off the 267 highway. I declined going through the drive-thru so I could get the full experience. Well, I was met by a person who did his best to understand what I was saying. I ordered the Baconator combo with a large drink. It was expensive, to say the least, because I ordered the double burger, fries, and a large drink. I decided to eat in because there were two other customers eating in. I sat down to eat my burger only to be disappointed. The burgers were overcooked, and the bacon was as hard as a leatherback belt. I was very disappointed that I received a burger that should have been thrown out like other restaurants do when the food expires. The pictures soak for themselves. In addition, there was a preschool child playing hide and seek and making faces at me. I guess school was closed or something, but it was annoying that a child of an employee be permitted to misbehave as people are trying to eat. Anyway, the food was outright unsatisfactory, and the atmosphere was a playground for a child who was left unsupervised by his parent. In addition, there was a seat that was ripped, which didn't look recent, but it was not repaired. From my position, it was an eye sore because it was in my direction. I couldn't change my seat because the chair was missing. I think it's clear I won't visit this location again because it's not operationally sound with respect to the food, customer communications, and very laxed dining area. I did have done the drive-thru and avoided my disappointment. If you go here I hope you have a better experience and well-prepared food."