Bombshell Beauty Lounge 5381 Merchants View Square, Haymarket, VA 20169

"This is a FANASTIC salon. My stylist took the time to help me decide which cut and color would be best for my hair type and facial features. I was so impressed and walked out with a new style I LOVED, maybe for the first time ever!"

"My daughter and I came in for highlights and Kelsea and Bella assisted us. Kelsea was sweet and speaking with her was like talking to an old friend. What I loved about Bella was that she asked my daughter what SHE liked (instead of what I wanted for her) and did everything herself..the color, the shampoo, and styling. Seeing my daughter feel confident and beautiful is truly priceless! Both of the stylists are fantastic!"

"When I first came to Ellie I felt hopeless about my hair. I had been coloring my hair dark brown with box dye for years and years, and it led to my hair becoming one lifeless shade. I was certain there was nothing I could do, but because my daughters wedding was coming up and I knew I had to feel beautiful. I was worried my hair was in too poor of a condition to make my hair dreams come true. When I found Ellie she said it would be no trouble. I could tell I was in great hands but I was still a little worried! My worries were for nothing, however, because Ellie transformed my hair beyond what I thought was possible. I was absolutely shocked at the difference. She had brought me from having a weight of messy dark hair to beautiful shades of brown and blonde. I felt so beautiful and hopeful, because if I could take my hair there from where it came from, I can do anything with my hair. She made me excited to experiment and have fun with my hair for the first time in years. Ellie is magic! If she can transform hair that has been box colored black for years she can really do anything. I highly recommend Bombshell Beauty!"

"I'm so incredibly disappointed. I opted to go here after another salon messed up my hair. The other salon was willing to fix it for free, but I wasn't comfortable so I decided to incur the cost and try a new place. When my colorist was done and we blow dried my hair, I mentioned it was so much better, but there was a section that I felt was too dark. I would have liked it to have been more gradual (sun-kissed liked the pictures I showed) and the low lights were a bit lower than I thought they'd be. My overall goal was a flamboyage look with streaks of blonde to my root (although sporadic) but then would gradually become more and more blond to the ends. My hair was pretty much like that except I wanted my roots ashier so as my real hair grows in, I wouldn't have to maintenance it as much. I colorest (I'll leave her name out of this) bleached out my roots and then went back in to do a shadow root. The only challenge is that she combed the dark root through my hair and it went a bit further than I would have hoped (particularly on the right side) and she didn't leave out any blonde pieces she had just bleached out. Had she let a few pieces out it would have blended nicely. Anyway, before I left, she mentioned I could try some purple shampoo to see if it would break up the line. I tried it but after a few washed, I called the alon two weeks later when I didn't notice a change. In truth, I also waited because she had processed my hair so much that quite a bit had fallen out. The last time I saw that kind of hair on a comb, I ended up with hair extensions for almost two years. So, yes, understandably, I was even more nervous in her chair at the end. I think stylists forget that you know what is normal for your hair and what isn't. I also think they have a hard time with people that actually know what they want and expect to get what they pay for. Moving on... When I called last week, I was told every excuse under the sun as to why this colorist couldn't get me in. But when I suggested someone else, I was also told excuses. I thought I would hear back from the colorist as I had asked if I could speak to her originally, but I never did. And, I was never called back about any cancellations although I had shared I wasn't happy and was hoping to get it fixed. Hmmm.... I waited a week and called back today. I was then told the colorist I had worked with was going away for two weeks. When I suggested someone else they said they didn't have anyone else that felt comfortable working on my hair. I spoke to one of the owners, Christy, who went from telling me 1. that I had a hair correction and people weren't comfortable (to which I shared then they never should have worked on it originally to correct it a few weeks ago). Then she said... 2. that I had shared several contradictory pictures last time (which l shared that point was mute because my colorist never expressed she was confused by what I wanted. And then, finally, said... 3. that no one in the salon felt comfortable working with me based on how I treated the colorist. WAIT! WHAT? WOW! I was so incredibly nervous after the experiences I've had over that I teared up explaining everything before we even got started so I'm not sure what else was coming through other than I was about to pay (over $200 - AGAIN) to do my hair (when I could have gone back to the other place for free) and I really wanted it done right. I shouldn't be made to feel a certain way because I was expressing exactly what I wanted and trying to confirm it could be achieved before I spent my money. BUT, when I call back not happy, and all I'm wanting is for someone to throw in about 5 strokes of highlights on about 2 inches of hair to break up the dark to light at the root, it shouldn't turned into all of this. I don't know how a business stays in business with this kind of service. I think you need the best of luck Bombshell. Your salon isn't very warm and inviting to begin with so you'd think your service would be above par. Hopefully you'll work on that."