Burger King,

Defense Highway, Crofton, MD 21114

"They need to close this location down. I've tried them a couple of times and the food it's always something wrong with the food. Once it was something Strange looking on my whopper. Second time, it was black particles floating in the bottom of my cup. Tonight, I pull up at the drive thru. The guy that handed me my food, had his hands under his sweat shirt scratching his stomach. Sooo Nasty. It's nothing but a bunch of trifling lazy kids working at this location. They need to retrain everyone or let them go. This Burger King is so ghetto."

"Not here to bash the food but their selling tactics are deceiving. I love BK but this particular location has twice now (in the past 1.5 months) up-sold me on my meal in the drive-thru. The girl taking my order has only given the size option of medium or large. The first time I ordered a #5 - Jr. Whopper meal ($6.99), she gave me the option of either medium or large. Thinking that these were the only options, I choose medium, only to end up paying $8.49. I let it go and just paid and did not challenge them. This last time she again asked if I wanted either a medium or large. I responded that I wanted whatever the smallest size was, to which I was rung up for a medium. I asked the cashier why the total was $8.49 when the menu board states the beginning price at $6.99? He then said, oh, you want a small? Please don't deceive your customers by only providing two of three sizing options. I know it's only a bit more change out of my pocket but when I'm only provided two options, when there's really three, I feel duped. You just lost a customer for your deceitful selling tactics."

"Burger King makes the best croissant sandwiches and hash browns (or is it tator tots?). But this location needs headquarters to do a secret/surprise visit because... It's being awfully run. A firetruck came after we walked out the door. They let my daughter look at the truck and I told them that I hope they live after eating this location's food. They entered and exited very quickly sending me hand signs of thanks. (I am deaf.) Burger King, this is one franchise that you really need to tighten up or (in my strong opinion) close down!"

"It's hard to rate a major national chain, because so much of the experience is based on corporate practices. I will say, though, that the staff here is almost always top-notch! Their team is friendly, helpful, and engaging. They tend to also pay close attention to special requests when making your order "your way." Better than average, to be honest! It's a great location, but it's a Burger King, so you know what to expect for the most part."

"Saturday, August 19, 2023 at around 11:30PM - whoever those two guys were working that shift, they were awesome. They were polite, and my food was neatly stacked in my bag. When I got home, I noticed not a single fry had fallen out into the bottom of the paper bag. When is a human so genuinely impressed by the service at a fast food restaurant? I'm being fr btw"