Wendy Cai Phung: Allstate Insurance

"After so many years signing up to Allstate for our Car(s) insurance, the rate didn't go down although having downloaded the Allstate drive-wise app, etc. and not having a single accident since before the Covid-19 pandemic; instead it has been going up and up tremendously, to a very great extent. The Allstate app is applied merely as a gimmick and does not work as expected. We are tremendously disappointed."

"I usually do not right reviews, but this upset me soo much. Request to cancel my Policy and the agent never did. I even informed her that I could call allstate myself if need and she said She will cancel my policy. Long behold I come home from vacation and my policy is not cancelled, I received an email saying they will charge me for a renewal. Called the office and was told they will look into this issue, but Josh did say he does not show that there is a Cancel request put in place. I do have proof of emails and texts message of the cancelled request and give me a call back and never got the phone call. Called Allstate directly at this point and Allstate said PA law can only backdate 30 days, so I'm paying and extra month of insurance for a car I no longer own."

"Had an incredible experience thanks to Wendy Phung and her associates. She is very efficient and helpful at her job. Very professional and friendly. I will come back again and definitely recommend her to friends and family!!"

"Wendy Cai Phung was very helpful and professional. She follows through with all my questions and always returns my call when I called. She give great advise on how to help me save money by bundling all my property insurance. I have recommended her to my other friends and families."