PNC Bank,

3300 Duke Street, Alexandria, VA 22314

"I've been PNC customer for years! I never have any issues with this bank. I have done many transactions at Duke St branch and every time I had a wonderful experience. Fast and easy. I recently open for first time a business account and Mr. Noorani explain me everything. It was a very pleasant experience! He even found a mistake on my LLC and helped me to figure out the solution! It wa not part of his job but he helped me anyway and I was able to fixed it. I'm happy with the service."

"Had a great experience here. Emilie was very professional and friendly!"

"Excellent service. Really recommend Shahin Noorani. He explains really good about all inquiries of pnc needs. Thank u for giving a really good costumer services."

"Great branch, great customer service. I never wait when I visit them. Always in and out in less than 5 minutes. They’re very nice to people while also being professional, and the best thing in my opinion is they do it all with a smile. The only thing I wish was different was they had maybe one more teller to help costumers, but Alison took care of me and she was amazing, friendly and a joy to talk to !!! I will definitely come back to visit probably in the morning time when it’s less busy. Love this bank. Thanks for all your hard work :)"

"I do not recommend this bank. I have had a PNC account for 10-15 years now and therefore chose to use PNC for an auto loan last year. When we were at PNC to open this loan, my husband and I discussed whether he should be on the loan with me (this conversation happened in front of the PNC rep who was helping us with the loan). We decided to put both my name and my husbands on the loan. Months after everything was processed PNC sent me a letter saying that I need to change my car title so that my husband and I are both on it (it currently has my brother and I on it). My brother and I don’t live in the same state and I called PNC to ask them how to change the loan, as I can’t change my title. I told them I was never even informed that the loan had to have the same names and the title. They took no ownership of this and refused to do anything at all to help. I went to the branch to discuss how to change the title and was told that they don’t know anything about it and can’t advise me on what steps to take. Unfortunately it has now been 15 months now and my husband and I have decided to hire a lawyer to help us with PNC. It is so unfortunate that this is happening with a bank I’ve used for so long. I’m sure there are many great employees here who are very knowledgeable and helpful, but I absolutely would not recommend using them for any sort of loan."