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Chopstix
1025 Seneca Road, Great Falls, Virginia, United States
About the Chopstix
Chopstix Chinese Restaurant, located at 1025 Seneca Road in Great Falls, Virginia, offers authentic and delicious Chinese cuisine. With affordable prices and a convenient location, Chopstix is a popular choice for dine-in and take-out meals in the community. Known for its variety of tastes and high-quality ingredients, Chopstix provides a friendly atmosphere and excellent service. Customers can also enjoy cash vouchers with purchases over $300 or $500. Order online for easy pickup or delivery and experience the flavors of Chopstix today!
Photos of Chopstix
1025 Seneca Rd D, Great Falls, VA 22066, United States
Opening hours of Chopstix
Monday:
11:00 - 21:00
Tuesday:
Closed
Wednesday:
11:00 - 21:00
Thursday:
11:00 - 21:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
16:30 - 21:00
Reviews of Chopstix
"I like the food here as well as the service. They cook so fast and the front desk ladies know what they are doing. The food is so delicious!"
"The atmosphere is very unwelcoming. Unfriendly staff that act like they are doing you a favor whenever you order from them. I called twice to make sure my carryout order was correct but when I came home, my order was incorrect. I called them to let them know and they had no solution. I asked if I can get a refund and they said no. I offered to bring the food back and get a refund which is when they said yes. Makes me wonder if they resell the incorrect orders. I didn't bring the food back for obvious health reasons and just dealt with the loss and wrong dinner item. Crazy to think that customers have to play a guessing game as to what solutions they can suggest to the management when an incorrect order has been given. Worst service ever and rude staff/management. I will not be going back as the service is awful and I'm not sure how clean they are by possibly reselling incorrect orders."
"I have been a frequent customer at this Chopstix location in Great Falls and unfortunately, the consistently poor customer service has left a lasting negative impression that has prompted me to provide feedback. It seems to be a family-run business, which generally brings a sense of warmth and desire to support local small business; however, the woman at the front counter severely undermines that goodwill sentiment. While I appreciate that English may not be the first language for everyone, it's unfortunate that the woman at the front is only one who seems to be fluent, and her choice of words and tone comes off with extreme rudeness and nasty attitude. In numerous visits, I have encountered unwarranted negative behavior from her, ranging from comments like "You're late" to "No, you have enough sauces" when requesting an additional packet (with only one packet), or even insisting that "your credit card is bad, use another one" because of a register error on her part during payment. The unpleasantness in her tone and demeanor is consistent, both in-person and over the phone, which raises concerns about the business's future. It's regrettable because the kitchen staff seems pleasant and the food is good, albeit the pricing for Chinese take-out is on the higher side, making it difficult to justify enduring the poor customer service regularly. I sincerely hope this restaurant addresses these concerns because despite the proximity to my house and the appeal of the food, the consistently bitter and angry demeanor of the woman at the front counter is a significant deterrent to future patronage. I truly hope that I had visited this location on her off days and that it's not her default temperament, since their food is good and it seems that the family relies on the success of this business as their primary livelihood. Please take this note as constructive feedback."
"Absolutely delightful experience! The Mapo Tofu and fish fillet with chief’s special spicy and soft tofu was so authentic, felt like I went back to China! The sour and spicy shredded potatoes were a perfect balance of tangy and spicy. Highly recommend trying these authentic and flavorful dishes! Would definitely come back for more other Chinese food!"
"We've had multiple excellent meals from Chopstix. Moo shu chicken, eggplant with garlic sauce and shredded pork, chicken with cashew, and the Japanese chicken nuggets - everything has been so SO good. We especially love the Japanese chicken nuggets - the dipping sauce and spices are just so good. And food is always ready quickly. Really pleased with this place!"
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