Chipotle Mexican Grill 205 Boardwalk Place, Gaithersburg, MD 20878

"Why do the workers skimp on my portion sizes? When I ask for extra rice does it come out of their paycheck? Chipotle made 8.6 billion dollars in 2022, fill the bowl up! I know food service sucks, but come on."

"The staff and management are very rude! Portion sizes are subjective to how staff is feeling that day. Some days portion sizes are reasonable, other days very unreasonable. If I’m paying $15 for a bowl, I would expect to have a decent serving size of meat instead of the very little portion size that is being served. They need a better system to make portion sizes more consistent for everyone. I will not be dining at this location anymore."

"So my last trip to this location was all but favorable. I had ordered online through the app on my phone. Upon arrival they are mid way through cleaning the restaurant ( don't close for over an hr) and my pick up order wasn't sitting out. I waited and began to look at the orders sitting behind the counter. A young woman asked what was the name and I tell her. She hands me my order and says thank you. As soon as I'm handed the bag I can tell it's off. I ordered more than it feels like. I open the bag and see I'm missing a large bag of chips and a large cheese. I look at my receipt to make sure I ordered correctly, I did. When I asked about the missing items I INSTANTLY got an attitude. She literally snatched my receipt from my hand to look for herself. She rolled her eyes and got the missing cheese dip, when she went to get the missing bag of chips, she tried to get me an open bag in the back of the rows of chips.. haha.. She got real angry when I asked for a folded bag Ike the 15 other bags lined up. They treated me like I did something wrong, I told them wait for the review I'm going to leave! They are VERY RUDE here, lost our business from now on."

"If this place could get a delivery order right just one time, I’d be ecstatic! They send salads without dressing and lettuce which is what makes a salad a salad. They never send the chipotle sauce with burrito bowls etc… have ordered delivery several times and it has not been right one time"

"The food was not hot. The service was poor , made no effort to keep fresh meat or chicken . I got there at 10:20pm . This location doesn’t close until 11 PM. I was pretty disappointed on how they was rushing to go home and had no decent steak or chicken."