Wendy's 5615-21 York Road, Baltimore, MD 21212

"I came here 3 weeks ago to get coffee the Manager just stared at me than walked to the back. A team member appears to take my order very friendly young lady. I asked her if they sold coffee she told me yes she went to check and told me it was old she asked if someone could help her make more because she didn’t know how the manager just looked at her and said no. SO NONE OF YOU EMPLOYEES KNOW HOW TO WORK A COFFEE MACHINE THATS A TRAINING THAT SHOULD BE PUT IN PLACE IF ITS AN ITEMS WENDYS SELL !"

"I understand that this location has just finished a renovation. They appear to have held a "reopening" celebration over past weekend. Unit appears to be in App as open for drive thru and dining at 7am and accepted the order. When I got to unit, the drive thru sign was dark. Someone appeared to be stocking near the drive thru window, but had not unlocked the window yet. Maybe a manager can email me or post when this unit will be available for breakfast again."

"you're lucky if you even get your food from this wendy's. was in the drive thru for 20 minutes only to be told to come inside for a mobile order. then waited another 15 minutes and it was not even started to be made nor did they seem to care to serve me. i literally only ordered a frosty. just cancelled my order"

"I was going to give this place 4 stars because they’re usually pretty fast and the customer service is somewhat decent. Unfortunately, today was kinda different. The cashier with the braids was nice but when I asked if I could have ranch added to my bacon stir fries he said “no”, with 0 explanation as to why that was impossible or even suggesting a ranch cup. Secondly, I recorded a young girl with a braided ponytail (google won’t allow me to add the video) she had a headset and was making fries with NO GLOVES. So I can only imagine if anyone was wearing gloves in the kitchen. Lastly, if you look closely at the pics I’ve taken there are TWO small pieces of hair in my baconator fries. I had to throw out my fries. The unprofessionalism and lack of cleanliness is absurd. I try not to expect anything more in neighborhoods like this but wearing gloves and hairnets while working around food should be mandatory."