Nail Beauty Salon

"Nikki did it again. I love her.!!"

"6 years ago during my first visit here- the customer service was great! The staff was friendly and accommodating. My visit now is turning horrible. I made an appt via phone and I arrived on the day for my service and my name was not written down. That makes me look that I was a walk in. I literally booked an appt on a weekday at 10AM. There was only 1 staff there and the person did not even greet properly. Then a guy walked in who is another staff. Again, no greeting- just asked can I help you with an attitude. Another customer walked in at 10:30am. The customer said Good morning and the 2 staff there did not even say anything back. I wanted to look at her and be like I got no welcome either. The guy did my nails and in the beginning was rushing. I kind off wanted to walk out but I am travelling the next day for an event and needed my nails done. Nobody deserves this kind of treatment especially for the money they are spending. I still decided to tip them 20% and the girl who did my pedicure was attending to another customer and was like leave the tip on her table. How ungrateful?! I understand you were attending to another customer but you can take a minute and acknowledge the other customer and take a second to Thank them especially when they are being kind to you! The service and customer service is getting bad and bad! I am not a regular as in I do not book appointments every 3 weeks. I do not have time for that. I make an appointment when I need to and deserve basic human decency. I won't be returning!!! If I could, I would rate -1000 after todays experience. Be kind and welcoming to your customers. If you cater only to your regulars then change your business description. Getting a mani/pedi is a self care stress free experience and it turned out to be more stressful."

"Ken is fantastic! We have visited many nail salons but they either didn't listen to my child's requests or they were critical. We've returned many times and this is the only shop we visit."

"They were very busy but worked me in as a walk in with out waiting. Everyone was very friendly made me feel welcome. I was very pleased. I have found my new nail salon."

"First day experience was a 5 star rating. Nichole does a great job and strong hold. I was very happy to finally find someone that knows how to do designs, reasonable prices and friendly atmosphere. But after 2 weeks I called for an appointment for a refill and she told me she was booked for the next 2 weeks for refills. Buy then it would be 4 weeks since full set was done. I'd would need them replaced with a full set again because there's no way I'd walk around with growth space showing. Very disappointed, hence the 3 star rating."