M&T Bank
9780 Groffs Mill Drive, Owings Mills, Maryland 21117
About the Business
M&T Bank in Owings Mills, Maryland is a trusted financial institution offering a wide range of banking and finance services. Our branch at 9780 Groffs Mill Drive is here to assist you with all your personal and business banking needs. Whether you're looking to open a new account, apply for a loan, or explore commercial solutions, our team of experts is dedicated to providing you with personalized service and tailored financial solutions. With a network of branches and ATMs across the Northeastern United States, we are committed to serving our customers and helping them achieve their financial goals. Visit us today and let us help you build financial security for the future.
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Contacts
9780 Groffs Mill Dr, Owings Mills, MD 21117, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"I went to the Drive Thru ATM and made a deposit of $20.00 and it kept my money with the screen reading "It did not detect any money," I called the CS they gave me a Provisional and told me to go into the Branch in the morning and when I went into the Branch (Owings Mills Md) they treated me with such professionalism acknowledged the ATM Error said they had the repair tech on the way and took care of the situation.....This is ANOTHER REVIEW: I went to the ATM again 12/28/23 and the same thing occurred with the ATM Drive Thru. It was a little after 4:00pm and I saw the Bank Employees so I drove up to the window and honked my horn. The Employee WILLIAM came to the window and on the speaker and told me that they were closed it was a little after 4:00. I was so saddened because I needed to deposit my cash. I asked WILLIAM what he suggested that I do and WILLIAM SAVED THE DAY!!! He told me that the Walk-In had an ATM in the Lobby. WOW THANK YOU WILLIAM YOU ARE A BLESSING!!!"
"Poor customer service and my money was not safe at M&T! I went to close my account because I keep getting scam text messages regarding my M&T account. I went to the Owings Mills location and waited in line for about 15 minutes while the two tellers small talked with customers. Once I was waited on, I was told to have a seat to close an account. NO ONE WAS CALLED TO HELP ME. I walked out. Called them to speak to a manager. Shelia told me she was gone for the day and asked why I needed to speak to a manager. She took offense to what I had to say regarding her small talking and said I can make an appointment. I made the appointment for later that day. Walk in, sat for five minutes and listened to her talk about another customer to her colleague before I was acknowledged. She took my ID, closed the account. Didn't ask why I am closing it. Didn't give me any documentation that it was closed. Nothing. I made time today because the manager still hasn't called me yet."
"I have used M&T Bank for over 10 years now and I actually switched my home branch to the Owings Mills location (Groffs Mill Drive) because I have had such good experiences here. All of the associates go above and beyond to make sure I get what I need whenever I come in. The manager is the benchmark for what managers should be--she is funny, kind, SO knowledgeable, and strives to do whatever it takes to make the customer happy. I recommend the Groffs Mill location to everyone I know!"
"By far one of the worst branches. We live minutes from this branch and it is always a new story about a rule or term that we did not follow for our account. We are closing our account and going to open a credit union account soon. I will be writing HQ and anyone else who will listen. Enough of treating customers poorly."
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