McDonald's 2111 Churchville Road, Bel Air, MD 21015

"Messed up the order and we had to ask for our kids happy meal, which they also messed up. The taste was ok though."

"I’ve worked here for 2 years and quit because Paula the owner lady has been really disrespectful and is trying to hide the roaches around the kitchen, and I’ve been getting paid less than other people apparently. My manager Mariana is great she the only one who runs it right"

"As this happened to someone I know, and I’ve experienced similar here, since when is it acceptable to take away food someone paid for because they asked for more ketchup after being handed only 3 and being straight up told no, telling them to pay for it, being told they’re not buying ketchup and saying that’s too bad as you take away their PAID FOR FOOD? And this is a manager?? What happened to customer service, and is the manager really managing food costs that poorly that they’re not only charging people for enough ketchup for their food but taking away customers paid for meals if they express any disagreement to it? The only time this place is even decent is when the District Manager is working. As an experienced food service manager I’m appalled at how this was considerably acceptable. That is theft, on top of poor service, and poor management."

"Need more training at the register at least 40% of the time when I order a steak egg and cheese bagel sub muffin they convert the order to a steak egg and cheese muffin which has a different kind of egg in it and they don't always put the onions and breakfast sauce on it. I order extra cups of breakfast sauce and sometimes they're full and sometimes they're only 50% full. 10/31/23"

"I don't know why it's become so hard for them to service with courtesy and manners. Also had not been given my receipt and when I asked for it, reply is the machine is broken. Twice in a week. Not to mention that I rarely get my order done correctly."