Glow Beauty Bar 10228 Governor Lane Boulevard, Williamsport, MD 21795

"HORRIBLE CUSTOMER SERVICE!! I made an appointment online because you can't get in contact via phone or any other way(no answer or responses and their vm says to make appointment online) two months in advance! When arriving for my appointment the business is closed! I waited an hour and still nobody shows, I called the business number and left multiple voice messages and still haven't heard back from them. You have to give your card number to hold the appointment so I keep checking to make sure they haven't billed me. After I left a bad review on Facebook, they FINALLY responded to lie and say that they never received my appointment or phone calls. I'm not sure what kind of business they're running but you've been warned. RUN!!"

"I had an appointment with Emily to get my hair done. I requested a gloss and haircut which was a much needed refresher. I have been seeing Emily for years at this point and honestly, she's the only person I trust with my hair. She's extremely talented and expertly skilled. I can't say enough great things about Emily or her work. She makes it a point to seek approval from her clients before moving on in the service and I think that's just a really important and courteous thing to do to build trust. Just know that if you've got an appointment in her chair, you will not be disappointed."

"DO NOT GO HERE. I paid for lash extensions and they have almost all fallen out just a week later and my eyes are red and swollen and when I tried to just have them fix them, they wouldn’t.. much less offer a refund. Terrible customer service."

"Went to Glow for my first ever lash extensions and Liz made me feel so comfortable. She talked me through the entire process and it only took less than an hour! I’m very pleased with how my lashes turned out and will definitely be returning!"

"I booked an appointment to get eyelash extensions, everyone I talked to at the salon was very nice, but My eyelash extensions are terrible! The girl did a horrible job, she told me I was done so I got up to look in the mirror and there were huge spaces that should of been filled in, so I told her that. She told me to lay back down so I did. She literally put a couple more lashes in on spot and told me I was done again. I can definitely say I will not go back. I called and left a message at the salon a couple hours after leaving because they were all falling off, I still have not received a call back. And I’m walking around looking crazy with my lashes half done. It’s really terrible. I’ve literally had 5 different people tell me I should demand my money back. And I even tipped her $15 and I definitely should not have."