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McDonald's
2411 Osprey Way South, Frederick, Maryland, United States
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About the McDonald's
McDonald's is a popular fast food restaurant located at 2411 Osprey Way South in Frederick, Maryland. Known for its iconic golden arches, McDonald's offers a wide variety of menu items including burgers, fries, chicken nuggets, salads, and breakfast options. The restaurant provides a convenient and casual dining experience for customers looking for a quick and tasty meal. With a focus on affordability and efficiency, McDonald's is a go-to spot for families, students, and anyone craving classic American fast food.
Photos of McDonald's
2411 Osprey Way S, Frederick, MD 21701, United States
Opening hours of McDonald's
Monday:
05:00 - 23:00
Tuesday:
05:00 - 23:00
Wednesday:
05:00 - 23:00
Thursday:
05:00 - 23:00
Friday:
05:00 - 23:00
Saturday:
05:00 - 23:00
Sunday:
05:00 - 23:00
Reviews of McDonald's
"The restaurant itself is nice. The food is usually up to standards, but the service is horrendous. My order was wrong, and when I asked for them to fix it, they argued back with me while the manager stood there and watched. When I tried to explain to the manager, what was wrong with the order she just brushed me off and said it’s OK she’s taking care of you later I came back up to ask for the owners information and all I received was his first name, and that the manager on duty did not know how to contact them. Still didn’t make my order correctly!"
"Sat here waiting for 10 minutes for someone to take our order and nobody ever did so we ended up leaving. Horrible customer service they didn’t even acknowledge us being there."
"Every time I come here, there’s a problem. I took my brother here to eat lunch. The guy took our order and we used a code from the app to get a large fry. We get our food and as we leave we notice the fry isn’t in the bag. We go back around the drive through and ask for the fry to find out he didn’t even ring it up. When we tried to reorder and PAY for the large fry they missed, an older woman at the second window said “no”. What do you mean “no” ??? It never fails. This place always has something going on and it’s either really slow or the food is always missing. Pay more attention"
"During my visit to the drive-thru, I encountered an incredibly distressing incident involving your representative, Alejandro. It became apparent that he assumed my party did not speak Spanish and proceeded to make derogatory remarks about my elderly father, who moves at a slower pace. His disrespectful comments were aimed at pressuring us to expedite our order. As a result, we felt targeted and disrespected. Upon bringing this issue to the attention of the manager on duty, Claudia, I was further dismayed by her response. Instead of addressing the issue with the seriousness it deserved, she attempted to deceive me by claiming that Alejandro was addressing her, which I found to be utterly untrue. Moreover, when I requested their names for documentation purposes, Claudia visibly attempted to conceal her uniform, adding to the distress of the situation. It is deeply disheartening to have experienced such a lack of professionalism and integrity within your establishment. The behavior exhibited by your staff not only tarnished the reputation of your business but also left a lasting negative impression on me as a customer. I trust that you will take swift and appropriate action to address this matter and prevent such distressing incidents from reoccurring in the future. I sincerely hope that steps will be taken to ensure that all staff members are trained to uphold the highest standards of customer service and respect for all patrons. I expect to be contacted promptly regarding the actions taken to address this issue."
"One thing I really appreciate about McDonald's is the ability to customize my order. Whether it's substituting ingredients, adding extra toppings, or modifying the sauces, they always accommodate my requests with a smile. It's great to have the freedom to create a burger or meal that suits my preferences. The staff is always patient and friendly when taking my custom orders, making each visit a personalized and enjoyable experience. McDonald's drive-thru service is unbeatable in terms of speed and efficiency. I'm always amazed at how quickly my order is taken and delivered, even during peak hours. The accuracy of my orders is impressive, with minimal mistakes. It's a relief to have a reliable fast food option when I'm in a rush and need a quick meal. Kudos to the team at McDonald's for consistently delivering excellent drive-thru service."
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