McDonald's

"Slow poor customer service long wait time this 2 McDonald from 40 west should be closed for good people waiting to be served"

"dined in for quick rest. the self-order was not working well. the kiosk could not print receipt, the screen did not show my order. but the staff was able to bring the items i ordered. i made some duplicate orders thought they didnt pass through"

"On 08/28/2024 at 5:30 pm I ordered online ahead of time and waited 15 minutes before taking a 5 minute drive to the store. When I got there their couldn't find my online order they said and told me I have to order again. Wrong I show them I email confirmation receipt and said no I'm not paying for it again. 30 minutes later I got my order. Fast food yea right. They give me a cup for my drink and the drink area was nasty looks like it wasn't cleaning years. When I asked for the store manager I got a store to lead Hispanic lady who told me there was no point in cleaning it because it would be dirty again in 10 minutes. I told her that's kind of your job to keep the restaurant clean you told me she told me to worry about my home and she'll worry about the store. Worst customer service ever."

"The establishment is good if you're trying to get a quick bite to eat. Service is fast and friendly. If you're asking for some water they will offer you a small cup. This would be considered the better McDonald's on 40 if you're willing to drive a bit more for the better service. [Update] Pictures show good quality food and it tastes absolutely delicious! Fast friendly service and definitely worth coming back."

"Normally this is the McDonald's I go to since it's the closest to home. Normally it hasn't been bad. The orders are correct, and the manager (I'm assuming) is usually entertaining to talk to at the drive through speaker. This last time though, he was not there. It seemed to be an entirely different group of people working. I went through the drive through and ordered the two cheeseburger meal and a milkshake for my daughter. The line moved at a decent speed, no complaints there. I pulled into the parking lot across from McDonald's to get my daughter situated and to eat my food. I picked up my cheeseburger... It felt lighter than normal. Once I opened it, I found out why. There was no meat inside. My first thought was "oh well, people make mistakes. I don't really need both of them anyways". So I opened the other one, again, meatless. I went back and went inside with both burgers. (Shouldn't say burger, more like bread with some ketchup, cheese, and a pickle slice). I asked the lady behind the counter if I could get new ones since these didn't come with meat. She said "Do you just want two new ones?". My reply "Yes..... But with meat". She turned around and yelled to the other employees "Dos cheeseburgers con carne". While I'm not fluent in Spanish, I picked up on the "Two cheeseburgers with meat". That's when I stood there for another 13 minutes before I was handed any replacement burgers. While I was there, I had time to notice the sign at the register saying "Photo and video prohibited". After reading some other reviews... I guess I can see why they put the sign there. It's easier than addressing the problem to begin with. I went back out to the car and was hit with the "why did it take you so long". Followed by the "this milkshake isn't the right flavor that you ordered". So, out of all the items I purchased. The medium fries and my soda were the two things that were correct. I was unaware that I needed to specify that I wanted meat on my cheeseburger. I guess I know now... I may just drive a little further to another restaurant when I want something to eat next time."