Wendy's,

650 E Main St, Waynesboro, PA 17268, United States

"Sometimes the food is great, other times it's cold. I try not to eat fast food much for a few reasons. But the Frosty is always a nice treat."

"The location was overwhelmed with customers that night and was extremely slow service. Everyone was doing their best to keep up, but it was very difficult to keep everyone satisfied. I would urge them to stop allowing online orders if they are that bombarded with walk-in and drive-thru customers and keep up with orders. We arrived and were told to go inside for out online order, but when we got I side there was a line of 6 people already waiting for their orders. No one made us aware that we had to let the one (1) cashier, that was working the counter for walk-in service, that we were there for an online order. We were expecting to jusy walk in, go to "online orders" pick-up kiosk area, and grab our order. When we had waited for over 30 minutes, we decided to ask where our order was and that was when we were told that we needed to check in before they made our food. Seems like a waste of time to place an order online and then still have to wait even longer for them to make the food as well. More organization is needed at this location. Sean, the Manager on duty, was very apologética and even offered us free cookies for the extra hassle and tome waiting. No one will ever be perfect and we understand they were extremely busy for a Friday night, but a little organizations would go a long way for them at this location. There were so many people making rude and disrectpectful comments to the workers about their extra long wait time, but that was not appropriate and we stated to them, after we got our food, to just keep doing the best they can and don't let the negative and rude customers ruin their efforts to serve the good customers. Will definitely be back again, but definitely not on a Friday evening rush hour."

"This is the first time I have tried breakfast there and it was awful. I got a bacon egg and cheese McMuffin and the bacon tasted very old and I don’t know what kind of cheese they put on there. It was horrible and the muffin looked like it just came out of the pack and not toasted or baked or anything. I tried to eat it, but ended up throwing it out."

"We were at Wendy's at 11:30 Today. We went through the Drive Thru and We tried to order what we wanted but the lady that was taking our order, Jessica, Was VERY rude and cut us off so we didn't get to finish our order and she wouldn't listen to us very well. we could also barely understand what she was saying over the speaker. We ordered a Cold Brew which are supposed to be $2 any size according to their sign on the the window but we were charged a different price. Other than that at least the food was alright."

"Great food, good customer service. As always - it’s expected- the Wendy Way. This store is located across from a gas station at the opening to a plaza. It is well visited so food is fresh, and clients are consistently lined up to order in the drive through. Burgers were good but fries were a bit salty and overdone. Funny enough, even with a long line, service was fairly quick. Thumbs up Wendy’s. You’re doing something right."