Hampton Inn Indiana,

1275 Indian Springs Road, Indiana, PA 15701

"Robert is the best receptionists I have encountered at any hotel in my long life. His customer service is through the roof, and I have never been as happy with service as I was after speaking with Robert. He possesses people skills like no other, and really is a great guy down to the core. He deserves some recognition for his amazing work he is doing. I was able to speak about business fluently with him, and he genuinely knew what he was talking about. I’d offer him a job at my law firm any day of the week. He was great."

"Robert stands out as the best hotel receptionist due to his exceptional blend of professionalism, warmth, and efficiency. With an unwavering commitment to guest satisfaction, he consistently goes above and beyond to make each visitor feel valued and welcomed. Robert possesses excellent communication skills, ensuring clear and helpful interactions with guests. His meticulous attention to detail ensures that check-ins and check-outs run seamlessly, and he handles inquiries or issues with grace and effectiveness. Moreover, Robert's proactive approach to problem-solving and his genuine interest in ensuring guests have a memorable stay make him an invaluable asset to the hotel. Furthermore, he shows amazing people skills and is a stand up guy to all the call him. I has been an absolute pleasure to talk to him."

"Great stay Hampton. Felt like my vehicle was safe in parking lot could see from room 333. Room was great with king size bed & Hotttt shower much needed 16hr drive. Staff was super friendly & breakfast hit the spot. Would highly recommend to anyone looking for a good safe place to stay."

"Probably the worst Hampton I have ever stayed at. How these establishments can charge over $100 for a nights stay is unreal. This hotel isn't any better than the Ramada down the street. This is definitely not high end. But they still want to charge a regular Hampton rate. You are definitely paying for the name at this place. I suggest the Holiday Inn down the road. Or for slightly less or under $100, try the Ramada. At least you will go into it knowing it's not supposed to be at least a three star, but at these prices four star establishment."

"I was disappointed in my overall visit. No one was at the front desk when I went to check in and when the man came in he was very short. It was like I was bothering him by checking in. He didn't direct me where my room was and I had to search around for the elevator to find my room. When I got to my room it wasn't very clean. The sheet on the bed I slept on had yellow stains and the desk had some hard substance on it. It was very dusty. My kids wanted hot chocolate that is offered in the lobby but they didn't have hot water available and once again no one was in the lobby to assist. I found out later that the it was the same guy and also saw that he was always out front smoking instead of doing his job. Very disappointed. I probably won't be using Hampton inn again. Update: I changed my rating from a two star to a four star. When contacted, the management team took care of my concerns quickly and courteously. Although I hope that they actually fix the issues, it was nice to be heard."