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Kool Koala Pediatric And Adolescent Dentistry
501 White Horse Pike, Collingswood, New Jersey, United States
About the Kool Koala Pediatric And Adolescent Dentistry
Kool Koala Pediatric And Adolescent Dentistry is a specialized dental clinic located at 501 White Horse Pike in Collingswood, New Jersey. Our institution focuses on providing top-notch dental care for children and teenagers in a fun and friendly environment. Our team of experienced and compassionate dentists are dedicated to ensuring the oral health and well-being of our young patients. At Kool Koala Pediatric And Adolescent Dentistry, we strive to make every visit a positive and comfortable experience for both children and their parents. Book an appointment today and let us help your child achieve a healthy and beautiful smile!
Photos of Kool Koala Pediatric And Adolescent Dentistry
501 White Horse Pike, Collingswood, NJ 08107, United States
Opening hours of Kool Koala Pediatric And Adolescent Dentistry
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kool Koala Pediatric And Adolescent Dentistry
"No no no. Where do I even start?. I called to schedule an appt 5 months in advance. As the appt is approaching I’m noticing I haven’t received any calls and info so I call the office. I make sure the appt time still works and that they have my insurance. Fast forward to day of appt and they tell me my appt was deleted because I never confirmed and that they tried to call me but the number on file (that they took over the phone) was wrong. I keep calm and ask if they can still fit us in. After the teeth cleaning (she was great) they tell me they don’t take my insurance and that I have to pay the bill today. I was blown away. So not only did you screw up the appt but you are now telling me the insurance I called to confirm does not work here. And you’re telling me after the hygienist cleaned the teeth! We could have avoided all of this. They also LIED and said they TALKED to my husband beforehand. He never received any calls or talked to anyone. He was at the appt with us so now you made multiple mistakes AND you’re lying!"
"The scheduling and appointments are absolutely horrible. 2nd time out of 3 where our appointment was cancelled and we’re told that there was a text and voicemail sent asking to respond to confirm. Neither time we got a text, and the voicemail was only a confirmation, and did not say anything about responding to confirm, only to respond if changing appointment."
"0 stars for me I could do it on here the dentist and hygienist were great they made my son comfortable when working on his teeth but the complaint for me is the receptionist they were very inconsistent with relaying messages with anyone that I needed to talk to. People will treat you differently when you have a lower level insurance lol"
"I was very happy with my experience. They are great with kids! Would highly recommend them especially for children who have issues at the dentist. My son was comfortable and it was an easy visit."
"I would leave zero stars if I could. The office may be new and look nice but it is awful! I will never step foot in that office again and I will be sure to tell anyone I know looking for a pediatric dentist to stay as far away as they can! First of all we waited 45 minutes after our appointment time for my son to be seen and then I was told I wasn’t allowed to go back with him. Then I hear him crying and say something to the receptionist and she totally ignored me! I don’t even know what the dentists name was nor what they look like because no one came out to speak to me until they brought my son back to me and said I could schedule his six month check up. I had a concern I wanted to address with the dentist and I couldn’t do that because they don’t even speak to the parents! Completely unprofessional and absolutely unacceptable!!"
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