Subway,

160 Tri County Lane, Belle Vernon, PA 15012

"We were dummies who ordered from the wrong location but everyone here was super friendly and actually seemed interested in solving our problem - like above and beyond. They called the other store and tried to get the order cancelled or transferred - we decided we could just grab it because it was still close but this level of customer service is majorly appreciated!"

"Order two ft longs through the app and im missing half my sandwich instead of re delivery i have to wait till im able to make my way to the store to get it. Not the first time either tired of not getting whats paid for right the first time"

"Ordered online, husband picked up food and bread was stale. Called to speak to manager Tracy. Who was rude and unprofessional. Tracy told me that the bread was not stale. Asked her if she made the sub she said "no". How can she argue that it isn't stale with a customer when she didn't make the sub or not the one eating the sub? I am trying to avoid bring the sandwich back as I know this is bad for the business but I see there are a long list of bad reviews here already. ***Please pick another restaurant location."

"I Put an order through the app, Picked it up at 8:50 pm. By the time I got home and realized it was wrong and tried calling no one picked up because they close at 9pm. I Tossed it cause I was not going to eat it. I Went in to get a refund the next day after work. I had pictures that I got the wrong one and was told “we are under performing too much to give you a refund”. I already ate dinner so I didn’t want a sub that they offered to remake. I didn’t want a sub, I just wanted a refund. I was told by a manager that would never happen. It’s not hard to have decent customers service. I can see why this place is underperforming."

"Worst subway ever! DON’T GO HERE! Upon entering we were immediately greeted with a bad attitude by staff. They claimed is was “against the law” to heat things in the microwave.?? When questioned about the legitimacy of their claim they became agitated yelled at us to never come back. Never seen such bad manners and management in my life."