Great Expressions Dental Centers - Middletown

"This has to be the best working environment I’ve ever been in! The place is spotless, I am NEVER kept waiting for an appointment, and the doctors are professional and knowledgeable—but the best thing about this office is the front desk staff! They look like they LOVE their job—always smiling, always friendly, and always helpful. I’m not someone who loves dentists (or leaving reviews) so the very fact that I’m even writing this shows how great they are. In an era when nothing seems to work right and everyone at every office I walk into seems miserable or sour, this place is a very welcome change! Way to go, Great Expressions of Middletown!"

"Meesha, Ally, and Dr. John were fabulous, professional and took great care of me! There was a minor hiccup, but it was handled with Grace by all those involved and I was still able to get the service I originally came in for compled that day. Thank you all for a great experience!"

"Very satisfied with my experience here. Dr John was great and the receptionist Victoria was welcoming. I’ve had bad experiences with dental work in the past so I’m glad to have found somewhere with good staff, helpful and accommodating."

"This was a phenomenal dental experience! The staff was so caring and conscientious! I was nervous going in for my procedure but the staff assured me everything would be okay, and made me feel so much more relaxed. Would 100% recommend!!!!"

"If I was able to give a zero star that would be what this place deserves. Starting with my daughter, she needed clearance for her braces, it took a while as they even said they didn't know her as a patient and I literally had to go there and do multiple calls to get it done. Then it was my husband's turn, changing appointments whenever they feel like and canceled whenever they want. Then it was my turn. The worst. I was scheduled for cleaning, they made me wait over 2 hours in the room then telling me the hygienist is not back from lunch, I rescheduled because I had other appointments, then they called me again to reschedule, and then canceled my appointment the day I was going there saying I did not call back with verbal confirmation while they kept calling me at work and I only listened to the voice on weekend. Then I asked them. Why you did not send me that reminder on email and text messages as well? You kept calling me when I am working and assumed I listened to the voice message And I called to confirm the morning of my appointment and no one ever answered phone. So you can let me seat 2 hours while who knows where the hygienist is. Then reschedule as you wish, and cancel again, then reschedule again. And canceled because you are assuming that I will not call. So I asked them, what If I did not have a voice-mail box, how would you remind me? What about all the inconvenience my family went through because you are not organized and can't get it together? That doesn't count. So my advice, if you're looking for a professional place where people know what they are doing and are accountable for their mistakes, don't go to this place, they will blame all their mistakes on you and keep singing the policy song in your ears like parrots. On top of it, they are rude and don't listen."