Hyatt House Pittsburgh/Bloomfield/Shadyside

"Service was very good and friendly. Lobby was welcoming and clean. Our room had anything you would need to make your stay comfortable. All the kitchen needs if you didn't want too go out to eat. The breakfast had a very nice variety and the next morning had a totally different selection."

"Great staff , super tidy and generally pretty good all round. Good breakfast options . We love the fact the plates weren’t disposable"

"Hotel is very modern and rooms nice and clean. However, the breakfast is simply the worst I've ever had at any hotel in my life. To start, the utensils are crammed in the container serving side down and are not clean. The bagels are hard, the scrambled eggs taste artificial, even hard boiled eggs have a strange aftertaste as does the fruit. The oatmeal was about the only edible thing in the place. Please do better- I"ve stayed here twice and it is simply unacceptable. Most hotels at least have bananas and cartons of flavored yogurt. Not here- not to mention the breakfast servers who stand around waiting to call after guests who forget to bus their own dishes."

"Room was nice and mostly clean. Coffee maker had dried filter and grounds left behind and clean dishes were in the dishwasher. Also for some reason the alarm clock was set to go off at 2:30 am, so that was awful. Figuring out how to shut the thing off while half asleep was more than a little annoying. Other than that there were no issues. The room was comfortable, spacious, and well appointed. Appreciated the environmentally friendly refillable soaps in the shower, much less waste, that was a definite plus. Convenient location with friendly and helpful staff, Definitely recommend, I would stay here again."

"I would have given this hotel a 5/5 as the rooms, cleanliness, modern appeal and location are all fantastic. Where I felt this hotel came up short was on the service side. I had this hotel booked for a room block for my wedding. We had several guests traveling in from out of state (almost half of our 100 person wedding) and we wanted to do a "Welcome cocktail" event on the Friday before the wedding. We made the hotel aware of this at the initial time of booking and they OK'd it. About a month before the wedding, our event coordinator changed (I'm assuming she left) and a new event coordinator was introduced to us- her name was Talia. From this point on, communication was terrible with the hotel. I would email Talia and it would take 3-4 days before she would get back to me and when she did respond, she only partially answered my questions. The week of my wedding, Talia reached out to me on Monday asking if I needed anything before our guests started arriving later that week. I sent her not only one, but two emails following up on the cocktail welcome event and some other questions. She never got back to me. I'm sure you can guess it, but we had over 30 people here on Friday for the cocktail event and there was only one bartender. People on average were waiting almost 15 minutes to get a drink. The bartender noted that they were not informed about the cocktail event otherwise they would have brought in another bartender. Extremely frustrating. I would recommend this hotel for a regular stay or vacation as the rooms are very nice, clean, and it's in a great location... but if you have to do anything with their event coordination staff, I would not recommend it."