Holiday Inn Morgantown - University Area, an IHG Hotel 1188 Pineview Drive, Morgantown, WV 26505

"Stopover en route from the Midwest to DC. Stopped during Thanksgiving week so it was very quiet (no WVU students). Exactly what you want from a Holiday Inn. Would stay again."

"Check out experience was terrible. I called 20 minutes ahead of check out to request a complete receipt. When I arrived at the front desk to pick up my receipt, she told me she was unable to print the whole receipt due to printer being broken. I requested an email of the receipt but did not receive it. The entire process to check out took 20 minutes. I also spoke to front desk the day before to make sure the process would be streamlined the morning of check out. Both staff members I worked with had difficulty with a process that should be streamlined."

"I have been staying here recently for my job. Each time, I am met with a smile and very pleasant front staff. It is right across from the hospital, which is huge for me when I’m on call. The room is spacious and clean. Towels are actually white and not stained like other local places. I have already booked out for my future stays!"

"My stay was great. The room was very clean. The bed was cozy. I love the shampoo/conditioner/body wash holder in the shower (I think I’m going to get one for myself). It was all very nice! The customer service was impeccable! I returned home today and while unpacking realized that I did not have my prescription sunglasses. After frantically searching everything, I called the hotel for help. Luckily, Jason answered the phone at the front desk. He was very kind and compassionate. Jason put me on hold while he checked with his staff and also went up to the room to look for himself. Thank you, Jason, for going above and beyond to help me search for my missing sunglasses. I really appreciate your time."