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Topside Federal Credit Union
9622 Patriot Highway, Fredericksburg, Virginia, United States
About the Topside Federal Credit Union
Topside Federal Credit Union is a trusted financial institution located at 9622 Patriot Highway in Fredericksburg, Virginia. As a full-service credit union, we offer a wide range of financial services including checking and savings accounts, loans, mortgages, and investment options. Our dedicated team of professionals is committed to providing personalized service and helping our members achieve their financial goals. Whether you're looking to make a deposit, withdraw cash from our ATM, or apply for a loan, Topside Federal Credit Union is here to serve you. Visit us today to experience the convenience and benefits of banking with us.
Photos of Topside Federal Credit Union
9622 Patriot Hwy, Fredericksburg, VA 22407, United States
Opening hours of Topside Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Topside Federal Credit Union
"This is such a horrible bank, every time I come in there’s an issue and random “bank policy” that they can’t even show proof of. They recently just had to repay my spouse almost 800 back in wrongfully charged fees. Glad I closed my account with them today."
"The Massaponax Branch Office DOES NOT treat everyone equally!!! I was harassed and discriminated against; a policy change now requires mask be worn by everyone even if you are vaccinated. 1st issue the notification on the door looks like Topside old statement that gave the customers a choice to wear a mask if vaccinated. 2nd issue a female teller who was not providing service demand my family put on mask and stopped the guy teller from completing my transition until our mask were secured in place. 3rd issue the same unoccupied female teller did not force the other female customer being service by another male teller to put on a mask. The male tellers did not force the customers to wear mask or tell them they should. This unoccupied female teller demanded that the male customer wear a mask or no service did not apply this policy to the female customer even though she was standing less the 6 feet from the unmasked customer. I have been a member a very long time and have had business in a number of other branch offices and would never ever been treated this way by the personnel in those offices. Very POOR training leads to POOR customer service."
"Look at all the good reviews.. They’re paid for not actual customers.. They will steal money from your savings account then when confronted about it they do nothing (not overdraft btw just a standard saving that I had money in). Extremely hard to get ahold of too. Worst bank I’ve ever felt with in my life, just closed my account out."
"Easy to send an application to, they started the communication with me then gone....just gone. I have sent several E mails and calls and no resolution. I love the reps, but the back office underwriting it lacking good customer service. I expect communication and movement. Still no resolution to my Heloc app."
"Nakara Minnis the Asst. Branch Manager was polite and eager to help during a stressful time. With 4 years experience she values her customers and provides excellent customer service! Thank you Nakara!"
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