AAA Pittsburgh Insurance and Member Services

"I needed to transfer my Florida vehicle tag and title to PA. The short answer is just go to this AAA office in East Liberty. Branch Specialist Christina Wofford hit it out of the ballpark, completing everything we needed to do to complete the transfer and get me a new PA plate in an hour. Super friendly, uber professional. Two thumbs up."

"AAA Nightmare started at 1pm Thursday when I broke down in Northside After numerous (10) calls I finally got towed at 5pm I was charged $100 for exceeding 4 tows in a year I was told 30-45 minutes 6 times When I asked for a supervisor I got Yolanda in California She could care less of my plight We have 3 members in our household . However , I am done with them . I will not renew. I felt like I was on the old Gong show"

"I needed service they told they couldn't send no one out because they dont start untill 7:00 am . When did this happen ? I thought I was paying for 24 hr services . AAA get on the ball fees are high as HELL and now shoddy service . I may not renew my membership next year"

"Completely unprofessional would not recommend at all. They called us to come in and pick up my title and to get plates for my car that I’ve been waiting for a month for. During the call they said only one person would have to come if their name was on the call. Upon arrival they couldn’t even find my paperwork at all and I had to wait for quite awhile. Once they found it they said both of us would have to be there even though both our names are on the car and we have the same last names I just didn’t want to make my grandmother leave the house. We now have to go back another day during the week taking more time from my schedule and my grandmother now has to drive across the city. If I could rate them 0,I would completely unprofessional and employees seemed like they had no idea how to do their jobs."

"NEVER stop at this AAA location! I went here to title my vehicle a year ago and I am still dealing with issues from the employee typing in the wrong plate number. The plate number they typed in was already registered to a driver in DC so I started getting his speeding tickets in the mail. After that to fix the issue they dead tag his registration without his consent! Which is not only illegal but also puts him at risk since he is now driving with no registration and can no longer register the plate he owns!! And for me they never took care of his speeding tickets so I am now in collections with Washington DC trying to call AAA and they hang up on me and refuse to answer the phone until the store closes. This place is a disgrace to the AAA company name! Since they make it impossible to file any issues with the store I came here to warn you! Save yourself time, money, headaches, and your very driving record by going straight to the DMV. I have talked to others who have also had AAA incorrectly enter registration information and screw them over too! I asked for them to simply put in place a check that prevents them from making these mistakes and a year later they still didn't do anything to even show they care about preventing these issues that happen so frequently as they still make the same mistakes today...."