DL Townsend Insurance Agency

"After over 3 years of friendship and service, Courtney, has delivered for me time and time again. I’m now 30 years old and have had multiple cars on my policy. She has helped me save the most money by recommending my Cadillac or Mercedes go on layaway service while utilizing my daily. She is always looking for ways to save me money and she delivers! I’m excited to have a brand new electric Mercedes and I know it’s safely covered with DL Townsend (Erie) Insurance Agency. I recommend Courtney most highly and with no reservations! Job Well-Done!!"

"I have been with the D. L. Townsend Agency for many many years. Bernice Born is my agent and amazing! Always available to answer any questions I have, offer suggestions on how to save/bundle and explain procedures/laws. I highly recommend this agency!"

"For 20 plus years I used this agency for my Homeowners & Term life policy and paid my policies religiously. When my term life policy reached it's term I decide not to renew. I inadvertently let my homeowner's policy lapse (thinking my cancellation notices were for my Term life policy). When I realized my mistake I called the office to renew my homeowner's policy and was told they would have to call Erie since policy had expired. I was then told they wouldn't renew it because my boiler was "too old"!!...I told the office person thanks for your help after all the years of business I had given them and helping me out when I needed it! I never received a phone call telling me my homeowners policy was cancelled ..the story has a happy ending as I ended up getting a cheaper policy thru Geico ...so much for loyalty to someone who had done business with this office for years and had I claim in almost 30 years!!"

"We switched from another agency to DL Townsend Insurance Agency for our home, commercial properties and auto policies. Courtney Durkin, our agent, is wonderful. She quickly gave us quotes, made sure she had all of our information for multiple policies and saved us money! We have since had a car accident and experienced Erie Insurance Company's claims process - very pleased with the customer service, attention to detail, and the quick response of all of their employees. We HIGHLY recommend Courtney, and are actually in the process of moving all of our business insurance policies to DL Townsend as well."

"If you need an insurance agent, I highly recommend Courtney at DL Townsend. My dad and I switched to DL Townsend a few years ago. Courtney did an excellent job with helping us find the right policies for our needs. She was patient in answering our questions and promptly replied to our emails. Recently, I reached out to Courtney because we had some changes with our vehicles, and she was able to make the changes quickly and provided us with the needed documents. We made a good decision switching to DL Townsend."