A Plus Smile Center PC: Farrow-William Virginia DDS 46 Crystal Street, East Stroudsburg, PA 18301

"Going to the dentist is never fun and this lady would make a bad experience worse. She’s very rude and cold. Not very personable and does nothing to try to make you, the patient feel comfortable, and she’s very rough on your teeth and gums. The staff is also rude like everyone there hates their job or Something. I would never recommend this dentist to anyone."

"My Family love it there the staff is awesome so I don’t understand what this people are talking about no staff was never rude or the DR . I guess they give you the same vibe you give them Miss them"

"Worst experience ever!!! We went there one time years ago and omg it was terrible!!! Staff was nasty and the dentist was a monster! She couldnt deal with my 4 year old, whom she intimidated and then she threatened to send my daughter somewhere they would tie her down. We went there only that 1 time and I was disgusted!!! I now have 4 kids who love to go to the dentist because he and the staff are awesome. Havnt seen any of my kids scared or cry there because they feel safe and loved! My child wasnt the problem!!"

"This Dentist is terrible. Stay away. She broke the needle in my daughters gum and sliced her cheek. Never rmentioning it to me. It wasn’t until the swelling went down that I was able to see why my daughter was in such severe pain. NEVER AGAIN will my family go to her. Plus her demeanor is rude and unprofessional. Terrible Dentist!!!"

"Unprofessional, uncaring, and office staff is cold, businesslike and uncaring as well. Nor do I now feel I can trust the seemingly excessive and costly recommendations. I was presented with a very costly treatment plan which involved crowning many teeth rather than replacing or redoing ANY fillings whatsoever, plus periodontal treatment. I was so shocked and surprised that I couldn't even think to ask questions upon the initial report and recommendations. Shortly afterward, I arranged to stop back and discuss her findings and recommendations intelligently. At first her staff wanted to arrange for me to speak with her business manager.. when I had said that I needed to discuss clinical matters. She would not even address filling any basic cavities that I had. I said I was still bewildered and could really not address all the crowns recommended at least at this time due to financial reasons. I did ask for a copy of my digital X-rays, which I was provided with a printout on a sheet of plain paper rather than digital copies on CD which they said they could not do(?)... for the "reasonable?" copying fee of $25. (My sister was a dental assistant and I wanted to show them to her). A week later I called back and said I'd like to at least begin by scheduling the periodontal work, and was told that "BECAUSE I requested copies of my films" "for a second opinion," I had been dismissed as a patient, and that "I would definitely have to seek care elsewhere!" I cannot think of any doctor who cared about his or her patients who would dismiss or refuse to see or care for a patient because the patient sought a second opinion, or because the doctor even thought they were doing so. PS- I happen to be a former health care practitioner myself. I sorry, this seems so very unprofessional... It actually seems spiteful, something I would NEVER associate with a doctor --until now... It's now made me truly suspect the integrity of her recommendations. I now think that I was done a great favor, so to speak, and that I can only fare better under someone else's care. I definitely do NOT recommend this dentist."