Chick-fil-A,

107 Drury Drive, La Plata, MD 20646

"This family run business is a great place to enjoy a healthy, quick meal. The employees are friendly and helpful. I even had the door opened by a manager for me because I was using crutches."

"Regarding a recent visit. Good evening once again, I am writing this email once again in absolute disgust. We ordered $13.29 worth of food (12 piece nugget meal) to share. The large fry container was not completely full. Went back up to the register and asked for more fries, and spoke to an employee who walked over to the area where the food is prepared and waiting to be distributed. That employee spoke to another Coworker with a Blue Sweater on (We found out after her name is Madison) and explained my situation. Madison did not seem to like what she had to say and proceeded to grab fries out of the fries container with her BARE hands and tried to place them into my Large fry container. Let me say that again, MADISON USED HER BARE HANDS, no gloves, no anything and attempted to place fries in my Large fry container. The other employee saw what Madison was doing and moved the fries container before Madison could put the contaminated fries in the container. MADISON then placed the fries back into the fries container (the area where the orders are waiting to be picked up). We confronted the employee and asked her " was she about to put fries in my container with her bare hands"? The other responded " Yes, but I stopped her". WHAT IN THE WORLD! Madison then came over and tried to say she was throwing them away, not trying to place them in the fry container. Those fries that she touched went back into the tray into someone else's order. So someone else received fries that were touched with bare hands by Madison. This is totally uncalled for, disgusting and cross contamination is very high. That is how individuals end up getting sick. Unacceptable for service. Edit: I did speak with a manager and also emailed the owner. No response…."

"On November 22nd, we had a catered order set for pick up between 4:30pm and 4:45pm, we showed up at 4:33pm. We got the receipt confirmation for the order and had to wait 20 minutes over all for them to bring it out. Only had about 6 people inside. Someone showed up to pick up their catered order about 10 minutes into our wait and got their food right away. I had to ask 3 different employees for an update on 3 separate occasions. Around 4:55 they brought it out and said there were two orders with the same name, which sounded like a lame excuse, because even if that was true, one of the two orders is here, why not bring them out to us and check?. Employees doesn't seem like that wanted to work, just stood around and talked among themselves. Even when we first came in, there were three employees talking to each other behind the counter and we were just standing there for about 10 seconds before they even acknowledged we were there."

"Chick-fil-A, always delicious. Gave a great Tribute to Veterans, military members, their family, and the community, pre-Memorial Day weekend. Loved the T-Shirts the team members wore."